Terms and Conditions

Terms & Conditions

Marriott GiftCards may be used at all Marriott® Hotels & Resorts, JW Marriott® Hotels & Resorts®, Renaissance® Hotels, Courtyard®, Residence Inn®, SpringHill Suites®, TownePlace Suites®, Fairfield Inn®, Marriott Vacation ClubSM International and participating property retail, spa, golf and food and beverage outlets. Card is a prepaid card, not a credit card, and is the property of and issued by MI Fulfillment Services, LLC. Card value does not expire. Card is not replaceable if lost, stolen, or destroyed. Card value may not be transferred to another card. Card is not redeemable for cash and change will not be returned. Card becomes inactive at the earlier of (a) the use of all value or (b) the posted renewal date. Upon request Marriott will replace card with a new card having an equivalent remaining value anytime after the posted renewal date. Each transaction will be debited against card balance; if transaction exceeds balance, user must pay the difference. For reservations, card balance and complete terms and conditions visit gifts.marriott.com. Account balance information outside the US and Canada: Use the AT&T Direct® access number for the country you are calling from in conjunction with 800-442-6132.

MI Fulfillment Services, LLC (MIFS) will cash out prepaid cards with a balance of $10 USD or less, where required by law. Cash cannot be returned by hotels. All requests must be made in writing. Please include in your correspondence the name and address of where the cash-out check should be mailed. Cash balance return will be made via check. Cash-out processing takes approximately 6-8 weeks from receipt of request.

For questions, please contact the MIFS Customer Service Team at 801-468-4167 or via email at GIGCsupport@marriott.com.

Cash-Out requests along with the original Prepaid card should be sent to:
MIFS Return Specialist
310 Bearcat Drive
Salt Lake City, UT 84115

Marriott TravelCard Terms and Conditions