Selection Process
Marriott is an equal opportunity employer committed to hiring a workforce as diverse and high-performing as the guests we serve. We look for employees who are passionate about working in the hospitality industry and have the spirit to serve for which we’re known around the world.
Our selection process is designed to allow us to get to know each other better. This is important to do at the start of any journey!
We know that interviewing can be stressful and lead to more questions than answers. Our recruiting team members are available to help guide you through the process and answer your questions. While it may take some time to go through these steps, the process helps both you and us make the best decision. Our internship candidates experience one interview as part of the selection process. For our management training program candidates, the process includes additional steps and interviews as we both consider a longer term employment commitment.
Do you have what is takes to be a leader? The level of the position you are interviewing for will determine the level of expertise we will require. During the interview process, a member of our team will be looking to evaluate these competency areas:
- Leadership
It’s not only about having the title. We’re looking to understand your leadership style and experiences leading a team, a project, or a personal group. - Managing Execution
What have you done when faced with challenging work or projects that need to be prioritized? What experience do you have connecting people or resources to get work done? - Building Relationships
We try to understand your ability to build and nurture relationships by understanding how you have done so in the past. - Learning & Applying Professional Expertise
How have you built your base of expertise in the past and how do you apply and develop skills on top of what you've already learned? - Generating Talent & Organizational Capability
We look to understand your ability to help build our organization by gaining insight on how you have worked with others in the past.
Our University Internship Selection Process
Our selection process has three stages that allow us to review your qualifications, meet you in person, and extend you an offer to join us as an intern if you’re successful in the process:
1. Apply Online
How to Apply:
- Step 1. Visit the College Connection site to apply online for an internship position
- Step 2. Follow the indicated steps to submit your resume and applicant information.
2. First Interview Process
We visit many universities during the year to recruit candidates for internship opportunities. View our campus schedule page to see our schedule for the year. We select potential candidates who have completed our on line application process and invite these candidates to interview with our recruiting team. If we are not scheduled to be on your campus during the recruiting season, these interviews may be conducted over the phone.
3. Status Notification
A member of our recruiting team will notify you of your status and next steps within two weeks of the interview. Based on timing of the interview process, actual offer and placement may not occur until six to eight weeks prior to the start of your internship.
A note about our Ritz-Carlton university internship selection process
As our Ritz-Carlton properties are responsible for selecting their own university interns, please apply 
approximately 2 months prior to your preferred start date for your internship and proceed through the following steps:
- Select "Your Opportunities".
- Go to "Non-Management Positions".
- Enter City and State or Zip Code.
- Select a specific location.
- Select the Job Function: "Administrative".
- If an Internship is available, "Intern" will be listed under Job Title.
- Select Intern and the details of the Internship will be described.
- If you are interested, please click on Apply Now.
Please note that not all properties will have university internships available. Once you submit your application on-line, the property will contact you directly regarding the status of your application.
For culinary or baking and pastry externship opportunities, please apply and proceed through the following steps:
- Select "Your Opportunities".
- Go to: Non-Management Positions.
- Enter City and State or Zip Code.
- Select a specific location.
- Select the Job Function: Kitchen/Stewarding/Culinary.
- If an Externship is available, "Apprentice" will be listed under Job Title.
- Select Apprentice and the details of the Externship will be described.
- If you are interested, please click on Apply Now.
Please note that not all properties will have externships available. Once you submit your application on-line, the property will contact you directly regarding the status of your application.
Our Management Training Programs Selection Processes
Marriott offers several management training programs each with their own selection process and timeframe.
The Management Development Programs (MDP)
1. Learn About Marriott
Before you begin the selection process, we encourage you to learn everything you can about Marriott’s business, brands, and culture, and explore areas of the business that may be of interest to you.
As you explore career possibilities with Marriott, consider:
- Exploring the Plan Your Career section of the site to learn about the industry and the types of positions at Marriott.
- Taking time to meet our university interns, recent university graduates, and more seasoned employees in the Meet Our People section of the site, and learn more about our culture and history in Discover Our World to determine if Marriott is a fit for what you’re interested in.
2. Apply Online
The second step in the selection process is to apply online for a management training program position.
- Visit the College Connection site.
- Follow the indicated steps to submit your resume and applicant information.
3. Schedule On-Campus Interview
The third step in the selection process is to interview with one of our Marriott Recruiters.
As you prepare for your interview with a Marriott Recruiter:
- Review all of the sections of our university site, our consumer site and our corporate site.
- Take time to research our company; search online for news and updates about Marriott and its brands.
- Dress professionally; working at Marriott requires an eye for detail and exceptional grooming standards.
- Double check the time, date, and location of the interview.
- Have examples of your past experiences ready to share with your interviewer; you can share examples from school, past jobs, volunteer or other experiences.
- Use the interview to determine if Marriott is the place for you; think about what questions you may have about the position, the university intern or management training program, a specific brand or area of the business, and the company in general.
4. Complete Online Assessment
The fourth step in the selection process is to take an online assessment designed to evaluate your skills for the position to which you are applying.
5. Final Interview
If you advance to this step a final interview will be scheduled.
6. Offer Process
The last step in the selection process is to receive an offer to participate in the university internship or management training program. If you receive an offer you will be contacted by the Marriott Recruiter directly. The recruiter will provide you with the details in a letter and then ask you to complete some pre-hire paperwork and activities.
If you receive an offer to become an employee of Marriott:
- Make sure you understand all of the details of the offer and the next steps.
- Ask questions to ensure you understand what would be expected of you on the job.
- Think carefully about whether Marriott is the right place for you; you will be asked to work hard and deliver exceptional service, and in return you will be a part of something that could change your life.
When you have been offered and accepted a position with Marriott, you’ll become part of an exceptional family of passionate hospitality professionals. To help you succeed, you’ll be expected to attend onboarding/orientation sessions, as well as training that is specific to your brand, location and position.
The Ritz-Carlton LIVE Leader Program
The selection process for this management training program is identical to that of the Management Development Programs outlined above.
For more information about the Ritz-Carlton and employee experience, visit www.ritz-carlton.com/careers .
The Voyage Programme
Like our Management Development Program, the selection process for the Voyage Programme (for select locations outside the U.S.) includes an online application, online assessment, interviews and may include visiting an assessment center. This process is designed to ensure we offer opportunities for candidates to excel in the selection process. It also gives us the chance to get to know each other better and for us to introduce you to our company, culture and the responsibilities that come with a career in hospitality leadership. Note: We will be opening our application process for our 2011 Voyage programme in late Fall 2010.