Our Philosophy & Core Values
Our Global Diversity & Inclusion Philosophy
At Marriott, diversity is more than a goal—it’s our business. From our global workforce to our customers, vendors, franchisees and owners, our diverse differences give our company its strength and competitive edge. In the process, we’ve set the standard for the entire hospitality industry.
Our global workforce mirrors the communities where we live and work every day. Our employees hail from dozens of nations, speak more than 50 languages and work together as a team under the Marriott banner around the globe.
And our diversity goes beyond backgrounds and nationalities—we pride ourselves on embracing the unique perspectives and talents of our employees. We know that our employees are our greatest asset, because it’s through their dedication that we deliver exceptional customer service.
Learn more about our commitment to Global Diversity & Inclusion
Our Spirit to Serve
Marriott’s Spirit to Serve, the foundation of our company culture, is simply the way we do business—everyday, everywhere—with our employees, our customers, and in the communities where we live and work.
Our Employees
Our Spirit to Serve is the unshakable conviction that our people are our most important asset. Our performance-reward system recognizes the important contributions of both our management and non-management employees. Our training and development programs support our employees’ goals of learning new skills, growing their careers, and having rewarding experiences in whatever area of our business they choose.
Our Customers
Our Spirit to Serve is about our attention to detail and our pride in focusing on our guests. We know that our guests can count on our unique blend of quality, consistency, personalized service and recognition almost anywhere in the world with which ever Marriott brand they choose.
Our Communities
Our Spirit to Serve is demonstrated every day through employee and company support of local, national and global initiatives and programs. It’s what we call doing business the Marriott way. It's an unmatched, deep commitment to giving back everywhere we can.
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