Skip Main Navigation

Stories of Excellence

Awards of Excellence Ceremony

The Marriott Awards of Excellence were established to recognize the "best of the best" at Marriott International. Every year, we honor a group of associates for outstanding customer service, corporate citizenship, or diversity and inclusion efforts. Flown in from around the globe, the honorees and their families are treated to an evening of celebration and praise featuring Marriott senior leadership and hundreds of fellow associates. Their stories exemplify the core values of Marriott International.

Marriott Awards of Excellence
Our current honorees
Jinney Byrne

Jinney Byrne
Breakfast Ambassador
Fairfield Inn & Suites Tampa North
Temple Terrace, Florida 

Jinney's story

Marfelia Fernandez

Marfelia Fernandez
Spa Manager
Orlando World Center Marriott
Orlando, Florida

Marfelia's story

Mercy Fernandez

Mercy Fernandez
Director of Housekeeping
The Ritz-Carlton, Dubai International Financial Centre
Dubai, United Arab Emirates 

Mercy's story

Gilbert Gonzales

Gilbert Gonzales
Podium Agent
Gaylord Texan Resort & Convention Center
Grapevine, Texas

Gilbert's story

Phyllis Hester

Phyllis Hester
Assistant to the Executive Chairman of the Board
Marriott International
Bethesda, Maryland

Phyllis's story

Phyllis Johnson

Phyllis Johnson
Senior Director, Owner & Franchise Services
Marriott International, Inc.
Bethesda, Maryland

Phyllis's story

Shirley Nelson

Shirley Nelson
Executive/Sales Administrative Assistant
Bethesda Marriott
Bethesda, Maryland

Shirley's story

Tanya Ritter

Tanya Ritter
Front Office Manager
Melbourne Marriott
Melbourne, Victoria, Australia

Tanya's story

Richard Rivera

Richard Rivera
Door Attendant
Cleveland Marriott Downtown at Key Center
Cleveland, Ohio

Richard's story

Ben Voogd

Ben Voogd 
Navigator Concierge
Renaissance Amsterdam Hotel
Amsterdam, Netherlands

Ben's story

Courtyard New York JFK Airport

Courtyard New York
JFK Airport

Jamaica, New York

Their story

Grosvenor House, A JW Marriott Hotel

Grosvenor House
London, United Kingdom

Their story