Core Values & Heritage
We believe our strength is rooted in our core values: putting people first, pursuing excellence, embracing change, acting with integrity and serving our world. These values are our legacy and our future. As we pursue our vision of making Marriott the #1 hospitality company in the world, we never lose sight of our founding principles and our proud heritage. Our business is always evolving…but we’ll always stay true to who we are.
Hear Bill Marriott speak about the world of opportunity at Marriott International and how our core values have sustained the company for 85 years.
Our Vision, Purpose, Strategy and Core Values
In This Section
PUT PEOPLE FIRST
Around the globe, we offer our associates fair treatment, respect, and opportunities for personal and professional growth.
Marriott International, Inc., was named one of the “World’s Best Multinational Workplaces” by Great Place to Work® Institute. See our our awards and accomplishments
What sets us apart
More about putting people first:
Career opportunities
Meet our people
PURSUE EXCELLENCE
Marriott's reputation for superior customer service dates back to founder J. Willard Marriott's original goal for his business: good food and good service at a fair price.
“You don’t have to do anything earth-shattering to be excellent, just work hard at the small things.” – Patricia Rainey, Human Resources, Scotland
Patricia's story
More about pursuing excellence:
Stories of Excellence
Our award-winning brands
EMBRACE CHANGE
To fulfill our vision to be the #1 hospitality company in the world, Marriott continually seeks innovative and creative ways to meet the needs of customers.
“With deeply embedded core values that have enabled us to succeed for 85 years, I am looking forward to an exciting road ahead for Marriott International.” – Arne Sorenson, President and CEO of Marriott International
Changes at the top
More about embracing change:
Our history of innovation
Marriott on the Move
Marriott news
ACT WITH INTEGRITY
Marriott International adheres to high ethical and uncompromising legal standards in every aspect of our business, from human rights to environmental and social sustainability.
“We need to stand together to ensure that the travel and tourism industry is always a positive force for good in the world.” – J.W. Marriott, Jr., Executive Chairman and Chairman of the Board of Marriott International
Integrity at work
More about acting with integrity:
Our business values
Responsible partnerships
SERVE OUR WORLD
As a multinational FORTUNE 500 company, Marriott focuses on five global social issues: poverty alleviation, the environment, community workforce development, the well-being of children, and global diversity and inclusion.
Generosity of spirit
More about serving our world:
Environmental commitment
Society and education
Community service awards