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Reservation System

Marriott's Automated Reservation System for Hotel Accommodations (MARSHA) is a powerful reservation network and demand management tool. MARSHA is linked directly with the global distribution systems (GDS) operated by travel organizations, and leads the industry in GDS productivity. With 3% of the worldwide supply of hotel rooms, Marriott International realizes 20% of all reservations made via the GDS. In 2005, MARSHA generated nearly representing one out of every five room nights booked through the GDS. In 2005, MARSHA handled:

  • 70 million reservations
  • 168 million gross room nights
  • US $22 billion in gross room revenue, including US $280 million in cross-sales among Marriott brands
70 million reservations
US$22 billion in gross revenue
With just 3% of the worldwide supply of hotel rooms, Marriott realizes 20% of all reservations made through the global distribution systems