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Marriott Email Help

Are you receiving regular email updates from Marriott? The links below provide recommendations on how to ensure you receive every email we send you:

Make sure you are signed up to receive email from Marriott and that your email is current and accurate.

Some email providers impose restrictions on email delivery, which may impact our ability to communicate with you:

Drawers

Are you signed up to receive email from Marriott?

Marriott Rewards members:

View your account online  and verify that your email address is on record and that your email preference is set to receive email updates (make sure the opt-in check-box is checked). Verify that your email is current and accurate.

If you do not have a User Name and Password, create a username and password   to access your account online.

If you prefer, call your local Guest Services office and request to receive email updates from Marriott.

Not a Marriott Rewards Member?

View your Marriott profile online  and verify that your email address is on record and that your email preference is set to receive email updates (make sure the opt-in check-box is checked). Verify that your email address is current and accurate. If you do not have a User Name and Password to view your profile online, create an account by following the steps provided.

Is your provider AOL Communicator (in Beta)?

1. Open the email.

2. Click “From Address” and select “Add to Address Book.

3. The name and email address from email are pre-populated in the Add This Sender to Address Book pop-up. Verify that the information in these fields is correct.

4. Click “OK.”

Is your email provider MSN?

1. Open the e-mail message.

2. Click "Save Addresses" on the right.

3. Select the check box next to the address you want to save. You can also make changes to the contact information.

4. Click "Save."

Is your email provider Earthlink?

1. Open the message.
2. Click "Add Sender" in the upper right of the header.
3. The name and email address from email are pre-populated in the “Add to Address Book” pop-up.
4. Click "Yes".

Drawers

Is your email provider AOL?

1. Open the email.

2. Click "Add to Address" icon.

3. The name and email address from email are pre-populated in the Add Contact pop-up. Verify that the information in these fields is correct.

4. Click "Save".

Is your email provider Yahoo?

1. Open the email.

2. Click “From Address” and select “Add to Address Book.

3. The name and email address from email are pre-populated in the Add This Sender to Address Book pop-up. Verify that the information in these fields is correct.

4. Click “OK.”

Is your email provider Hotmail?

1. Open the message.

2. Click "Save Address(es)" at the top of the message header.

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