Marriott® Hotels & Resorts

The Brand Benefit: Tomorrow is a new opportunity to do something great

For the achiever who makes the most out of every opportunity, Marriott® Hotels & Resorts consistently supports and inspires these guests to work, relax and connect with others by providing real comfort, warmth and genuine care.

The Guest Profile: The achiever

  • Optimizes every moment, every trip and every day
  • Seeks balance between work and travel, time with family, friends and colleagues, and pursuing interests that calm and rejuvenate
  • Looks for a hotel partner that will help them accomplish their goals
  • Prefers uncompromising hospitality paired with those hotel experiences that will energize, delight and uplift them

HHI $169K (mean)
Age 43 (mean)
Gender 77% male
Leisure Trips / Year 4 trips (mean)
Marriott Rewards Members 83%
Elite Status with Marriott 34%

The Guest Experience: Responsive, proactive, fresh, hi-tech

  • Genuine Care: impart the empathy and solutions that ease the challenges of travel
  • Engineered for Success: offer functionality, comfort and services for the 24/7 guest
  • Recharging: provide the elements for a good night’s rest and a great meal
  • Modern Classic: create a timeless sense of style through current and relevant design

Experience the Marriott Hotels & Resorts brand site


1) Marriott 3rd Quarter 2011 Earnings Release. Comparable Systemwide North American Properties (includes US and Canada)
2) Smith Travel Research Services, September 2011 YTD. Competitive set of managed and franchised hotels opened and operating at least one full year or longer in the United States (Starview Comparable). See Franchise Disclosure Document for franchise-specific data.
3) Marriott Internal Database. Worldwide data of open properties and committed pipeline projects, 3rd Quarter 2011

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