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Charlotte Marriott City Center

100 West Trade Street · Charlotte, North Carolina 28202 USA

  • 1-704-333-9000

Introducing M Beta™

  • 1-704-333-9000

This is not just a renovation; it’s a reinvention, and it’s a travel innovation lab in Live Beta. We’re pushing the envelope by testing, listening and learning in real time, gathering feedback on what works, and what doesn’t. With a deeper understanding and an influx of ideas, we’re constantly refining the future of travel.


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Reaction in Real Time

We want real time feedback on our hotel innovations. So we’ve placed buttons throughout the property to register reactions and impressions. When pressed, the buttons send feedback straight to digital boards throughout the hotel. This constant pulse on what you look for in hotel technology and the interests you look for when traveling, allows us to be nimble, refining existing programs and introducing new ones.

Charlotte, A Top of Mind Destination

Charlotte has undergone dramatic growth over the past decade, and we are right in the middle of it all. Charlotte Marriott City Center breaks the mold of hotel innovation trends with a whole new way of thinking. The evolving Charlotte community has brought an influx of entrepreneurs and businesses that embrace change, making it the ideal location for our innovation hotel. Part showcase, part lab and all hospitality, Charlotte Marriott City Center is both a hotel and a stage for new ideas. Experience it for yourself and to help us shape the future of travel.

A New Way to Arrive

Check in at your convenience—however, wherever, whenever you want. Use the Marriott Mobile app to check in before you get in with Mobile Check-In, and then experience the latest in hotel technology when you walk right into your room using Mobile Key. Stop by one of our new reception pods to obtain your room key, or check in face-to-face with one of our hosts. We’ve brought them out from behind the desk and equipped them with the tools to check you in wherever you are, be it the lobby, the bar, or on-the-go.

The Evolution of the Guest Room

No two guests use a room in the same way, so we designed this room with multi-purpose surfaces like flexible furniture and modular desks that move with you. Configure the beds, lounges, and chairs for relaxed work, focused work or to enjoy a meal. Our reinvented bath experience transforms your stay into a restorative retreat with spa-like amenities. Complete with hardwood floors and modern lighting, we’ve created a new level of spaciousness, cleanliness and comfort.

Redefining Dining

Charlotte Marriott City Center creates unique, immersive dining experiences built around you. Led by Charlotte native Chef Chris Coleman, Stoke, serves farm-to-table Southern-style food from a wood-fired immersive kitchen and dining space. Coco and the Director, the new neighborhood coffee house, brings guests into the city’s scene with coffee from Forte Legato, local events, music and unique, limited-edition food selections.

Fitness that Revolves Around You

Enjoy a holistic vision of mind-body wellness with FLEX, a Fitness Experience that revolves around you. Move from one workout to the next with fluidity and ease, exploring a complete range of options that go beyond ordinary workouts. A freshly designed fitness space with light wood finishes and natural light creates an airy, calming atmosphere for every workout session.

Fitness on Demand

Your fitness routine is like no other. So we’ve created a digital system of over 600 exercise programs, including everything from introductory yoga courses to total body interval training and cardio boot camp. Our stationary bike video rides along courses that can take you everywhere from Colorado to Ireland. We also offer access to local fitness boutiques and a guide to workout options around the hotel. Fitness here is designed to fit your routine and mood.

See more about Fitness on Demand

Perfecting Productivity

No two meetings are alike, so we’ve created a new series of spaces with innovative hotel technology and flexible layouts, easily adaptable for large meetings, small gatherings and engaged side activities. The result is a place to meet, connect and learn however you want.