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Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway · Kissimmee, Florida 34746 USA

Christmas at Gaylord Palms

For tickets & information:





ICE!™ featuring The Nutcracker

November 15, 2014 – January 4, 2015

Location: Alpine Village

Experience the magic of The Nutcracker in ICE! Join Clara and her Nutcracker Prince for a magical adventure in more than TWO MILLION pounds of hand-carved ice sculptures and four thrilling slides! Relive your favorite scenes from the classic ballet, accompanied by the original Tchaikovsky score.

ICE! is an indoor winter wonderland featuring:

  • Walk-through holiday attraction, kept at a chilly 9 degrees
  • Two million pounds of hand-carved ice sculptures
  • Four ice slides
  • Six individual rooms depicting the story of The Nutcracker
  • The Frostbite Factory — a live carving zone
  • Final room is a breath-taking Nativity scene carved from crystal clear ice

View our Christmas at Gaylord Palms and ICE! Highlights Videos

New in 2014

On the Blocks ICE! Bar

'Chill out' at On The Blocks—the exclusive bar inside ICE! Adults 21 and over can upgrade their ICE! experience to enjoy a sampling of Johnny Appleseed sweet, intense and gluten-free cider poured through an ice luge, and a choice of our Maker's Mark specialty drink, Santa Margherita Pinot Grigio or Rutherford Hill Merlot served in a souvenir glass—yours to keep! Ambient lighting, music and fun photo opportunities set the mood for this unique VIP experience.


  • $15.95* inclusive of gratuity

Learn More (PDF)

Special Programs

Family of Four VIP Experience

Hand-crafted Christmas fun for the family | Learn More (PDF)

ICE! VIP Date Night Experience

Orlando's coolest date night | Learn More (PDF)

Chillin' at The Palms Field Trip

Exclusive school field trip pricing | Learn More (PDF)

Guest Performance Program

Perform LIVE at ICE! | Learn More (PDF)

ICE! Proposals

"Pop The Question" inside of ICE! | Learn More

ICE! Ticket Prices

Online & Advance Box Office
$28.99 Adults $29.99 Adults
$26.99 Seniors (ages 55+) $28.99 Seniors (ages 55+)
$14.99 Children (ages 4 – 12) $16.99 Children (ages 4 – 12)


ICE! and Snow Tubing Combo Tickets

Save when you purchase an ICE! and Snow Tubing Combo Ticket!

Adult – Advance Online $45.94
Senior (ages 55+) – Advance Online $43.94
Child (ages 4 – 12) – Advance Online $31.94

Includes ICE! Ticket + 10 Snow Tubing runs. All runs must be completed on selected day.


Special Promotional Pricing

Florida Residents Offer

Save an additional $4 per ticket for advance tickets, and save $3 on regular ticket sales. Use promo code FLR14 when you book your tickets to save!

Marriott Rewards Member Offer — Discount on ICE! Tickets

Save 20% on ICE! tickets by using promo code MRICE14.

Discount available:

  • November 23 – December 18
  • Sunday – Thursday

Senior Early Bird Offer

This exclusive offer is for Seniors (ages 55+), and is valid Dec. 1 – 19 (Mon. – Fri.) on tickets purchased before 4:00 p.m.

Price: $10.00 ICE! ticket

Special Parking Offer: $9.00 self-parking

TICKETS MUST BE PURCHASED AT THE BOX OFFICE. Guest must present ID to receive discount. Rate valid on Senior tickets only. Limit six (6) tickets per transaction. Discount cannot be applied to previously purchased tickets. Refer to promo code: ACTV55

Hero Offer

The program is for first responders and their families (military, fire, police).


Dec. 2 – 19 (Mon. – Thurs. only):

  • $18.99 Adult
  • $8.99 Child (ages 4 – 12)

All remaining dates: $22.99 Adult | $8.99 Child (ages 4 – 12)

Guest must present ID at the Box Office to receive discount. Offer is valid every day. TICKETS MUST BE PURCHASED AT THE BOX OFFICE AND ARE NOT AVAILABLE ONLINE. Mention the code HERO.

Chill Pass

Go straight to the front of the line with the Chill Pass!

Price: $9.99/person (add-on above regular ticket price)

Dates: Any day of the week

Purchase: ICE! Box Office only

Includes: Priority Access, plus one (1) cup of hot cocoa

*Not valid with any other offers or discounts.


View ICE! FAQs and Slide Rules (PDF)

Pepsi and Pepsi Globe are registered trademarks of PepsiCo, Inc.

Christmas at Gaylord Palms