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Gaylord Palms Resort & Convention Center

Staff Profiles

Your meeting requires flawless execution, with every detail covered, every need anticipated. Gaylord Palms is here to make that happen with an extensive team of skilled, dedicated and accommodating professionals to deliver an incredible meeting experience. With your dedicated meeting team as your secret weapon, your meetings will transcend the ordinary to the extraordinary.

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Conference Services Team

Our service managers partner with you to coordinate every detail, assuring your satisfaction every step of the way. Their expertise and value extend way beyond the details of executing a meeting. Their creative partnering approach ensures meetings are customized (down to every detail) to meet the objectives or your meeting. And most importantly, they'll work tirelessly to maximize the ROI of your meeting.

Conference Coordinators

Teal is the color of success. Or rather, it's the color of a successful meeting. That's because Gaylord Hotels' renowned Conference Coordinators, clad in visible teal coats, will be assigned specifically to your event. Consider them your advance team, staying one-step ahead at all times. Proactive and passionate, Conference Coordinators attend to details large and small while ensuring the flawless execution of your event. Our coordinators are always visible, accessible, knowledgeable and one-step ahead of your program. Larger groups may be assigned multiple conference coordinators, while smaller functions may share a coordinator assigned to the same function-area space.

Catering Manager

The Catering Manager works side-by-side with the Convention Services Manager to design exceptional culinary solutions that perfectly match your meeting theme, dining and break-time needs. It takes knowledge, skill and expertise to deliver an exceptional Food & Beverage experience and our Catering Managers are the best in the business, with the awards to prove it.

Technology Experts

You can also rely on our knowledgeable in-house team of technology experts to help with an audio/visual and communications needs during your event. They specialize in technology for meetings and take a creative approach to your needs helping you come up with innovative audio/visual and telecommunication solutions. Once you're on site, they'll make sure your meeting, is as technologically flawless as possible, from set-up to break-down.

Convention Services Manager

The point person of every successful meeting, the Convention Services Manager is your main contact throughout the entire planning process. In preparing for your meeting, the entire hotel works for the Convention Services Manager. Focused on meeting objectives and ROI, the Convention Service Manager ensures success on all levels.

Executive Meeting Manager

Size doesn't matter at Gaylord Hotels, because the success of every meeting is our critical focus. Gaylord Palms is especially equipped to deliver smaller, more exclusive meetings with style and panache. You'll enjoy the expertise of our Executive Meeting Manager, whose vast experience with groups gives keen insight into the details it takes to deliver an unforgettable executive meeting.


Exhibit Hall Manager, Assistant & Crew

This specialized team handles everything you need for a larger gathering in the exhibit hall of Gaylord Palms' Convention Center.