JW Marriott Hotel Surabaya

JL Embong Malang 85-89 · Surabaya, 60261 Indonesia

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To make reservations by phone, call 1-800-228-9290 in the USA and Canada (or any of our worldwide reservation telephone numbers).

Fact Sheet

JW Marriott Hotel Surabaya

JL Embong Malang 85-89

Surabaya, 60261 Indonesia

Phone:
62 31 545 8888
Fax:
62 31 546 8888
Toll-free:
62 31 08001931800
Sales:
62 31 545 8888 ext. 3509
Sales Fax:
62 31 546 9041

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JW Marriott Hotel Surabaya

JL Embong Malang 85-89

Surabaya, Indonesia 60261

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Key Facts

Check-in and Check-out

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Express Check-In and Express Checkout

High-Speed Internet

  • Public Areas: Wireless
  • Guest Rooms: Wired*
  • *Wired-for-Business

    For a daily rate of 9.95 USD, the following features are available in your guest room:

    1. High-speed Internet access
    2. Unlimited local phone calls
    3. Unlimited long distance calls (within the country), not available in all markets

    Prices may vary in a few markets.

  • Meeting Rooms: Wired, Wireless

Parking

  • Complimentary on-site parking
  • Valet parking, fee: 25000 IDR daily
  • Car wash and waxing services available at additional charge

Property Details

  • 25 floors , 365 rooms , 47 suites
  • 14 meeting rooms, 12,508 sq ft of total meeting space
  • 1 concierge level

Pet Policy

  • Pets not allowed

Accessibility

  • Business center entrance is accessible
  • Fitness center entrance is accessible
  • Main entrance is accessible
  • Meeting spaces are all accessible
  • Pool entrances are all accessible
  • Restaurants and lounges are all accessible

Visit the Explore Our Hotel Page for more information 

Driving Directions from Airport
  • Surabaya Juanda International Airport - SUB

    Airport Phone: 62 31 866 7513

    Hotel direction: 21.7 mile(s) S

    Driving directions: Take Juanda Airport Road to Jalan Ahmad Yani to Jalan Raya Wonokromo to Jalan Raya Darmo to Jalan Urip Sumohardjo to Jalan Jendral Basuki Rahmat to Jalan Embong Malang

    • Airport shuttle service, reservation required, fee: 250000 IDR (one way)
    • Estimated taxi fare: 150,000.00 IDR  (one way)
Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water
  • Coffee maker/tea service
  • Crib
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Luxurious bedding - down comforters, custom duvets, cotton-rich linens
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Rollaway bed
  • Safe
  • Washer/dryer

Bathroom Amenities

  • Bathrobe
  • Bathtub & jacuzzi separate
  • Bathtub with spray jets
  • Hair dryer
  • Hot Tub/Jacuzzi

Visit the Guest Rooms page for more information 

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Mini-bar

Kitchen Amenities

  • Silverware
  • Table and chairs

Business Amenities

  • Electrical outlet: desk level
  • Electrical outlet: dual-voltage
  • Fax
  • Phone feature: voice mail
Services & Amenities
  • Coffee/tea in-room
  • Concierge desk
  • Full-service business center
  • Room service
  • Safe deposit boxes, front desk
  • Shoeshine
Restaurants & Lounges
  • Pavilion International Restaurant

    • International
    • Open for breakfast, lunch and dinner
    • Take your pick from a sumptuous array of international treats, indulge at the extensive buffet or treat yourself to luscious a la carte menus. The barbecue cooking station serves fresh selections daily.
  • Tang Palace Chinese Restaurant

    • Chinese
    • Open for lunch and dinner
    • Authentic Cantonese cuisine and dim sum served in an opulent setting. Inspired and accented by antiques from the legendary Tang Dynasty, this exceptional Surabaya restaurant is located on the second floor.
  • Imari Japanese Restaurant

    • Japanese
    • Open for lunch and dinner
    • Classic Japanese cuisine served in a sophisticated atmosphere. Enjoy elegant tableside lunch and dinner entrees, the freshest sushi bar, grilled fresh seafood and meat in the robatayaki and tatami rooms plus the chef's creations at teppanyaki table.
  • Vis a Vis French Restaurant

    • French
    • Open for dinner
    • The only fine French restaurant in Surabaya, in an elegant, comfortable atmosphere to enjoy a truly exquisite dining experience. The warm, professional service is complemented by the creations from our award-winning culinary team.
  • Deli Shop

    • Deli
    • Open for breakfast, lunch and dinner
    • Featuring freshly bake delicacies, tender pastry & breads, as well as a tempting choice of cake, chocolates & cookies
  • Robusta Cafe

    • Other
    • Open for breakfast, lunch and dinner
    • Unwind in a cozy atmosphere, where you can listen to live music in the evenings or casually meet for business. Wi-Fi offered at a reasonable price.

Visit the Restaurants & Lounges page for more information 

Fitness & Recreation

Fitness

  • Health Club at the JW Marriott Hotel Surabaya

Swimming

  • Kenjeran Beach 6.2 mile(s)
  • Outdoor Swimming Pool
  • Whirlpool

Spa

  • JW Marriott Health Club
    Appointment required

Golf

  • Taman Dayu Golf 37.3 mile(s)
    Taman Dayu Golf
  • Citraland Golf 9.3 mile(s)
    Citraland Golf
  • Finna Golf 28 mile(s)
    Finna Golf
  • Bukit Darmo Golf 6.2 mile(s)
    Bukit Darmo Golf
  • Graha Family Golf 6.2 mile(s)
    Graha Family Golf

Visit the Fitness & Recreation page for more information 

Activities

  • Hiking 49.7 mile(s)
  • Jet-skiing 5 mile(s)
  • Miniature golf 8.1 mile(s)
  • River rafting 37.3 mile(s)
  • Rock climbing 4.3 mile(s)
  • Sailing 9.3 mile(s)
  • Sauna
  • Scuba diving
  • Squash 3.1 mile(s)
  • Volleyball 4.3 mile(s)
  • Tennis 0.3 mile(s)

JW Marriott® Hotel Surabaya