Printable Hotel Fact Sheet

From regional airports to local businesses to historic attractions, our interactive map will help you get there with ease.

Maps and Directions are not currently available

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera

Cancun, Quintana Roo 77500

JW Marriott Cancun Resort & Spa

  • Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera
  • Cancun, Quintana Roo 77500 Mexico
  • Phone:  52 998 8489600
  • Fax:  52 998 8489601
  • Toll-free:  1 888 8132776
  • Sales:  52 998 8489714
  • Sales Fax:  52 998 8489614

For your convenience, some facts and features of JW Marriott Cancun Resort & Spa. For more details, please explore other sections of the site.

Directions

From Airport

Cancun - CUN

  • Phone: 52 998 8860028
  • Hotel direction: 11 miles  E
  • Driving directions: Take the North exit from Cancun International Airport. Follow the signs to the Hotel Zone. The resort is approximately 11 miles on the right hand side. To arrange transportation through Prestige Transportation Service, please call 52-998-848-9686 or toll-free at 1-877-895-0980. Prestige provides one or two-way service to and from the airport as well as private tours and transfers. Fee from and to the airport is $16 USD per person, one way. This service is only with advanced reservation due to airport regulations Email: prestige.jw@gmail.com.
  • Courtesy phone available
  • Alternate transportation: Contact hotel trans desk 52-998-8812048; fee: 16 USD (one way) ;reservation required

Arrival Information

Check-In and Checkout

  • Check-in: 4:00 PM
    Check-out: 12:00 PM
  • Video Review Billing , Video Checkout
  • Express Check-In and Express Checkout

Parking

  • Complimentary on-site parking

Pet Policy

  • Pets not allowed

Hotel Details

  • 14 floors, 448 rooms
  • 12 meeting rooms, 20,299 sq ft of total meeting space

Accessibility

  • Service animals allowed for persons with disabilities

Guest Room Information (may vary by room type)

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water, for a fee
  • Crib
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Luxurious bedding - down comforters, custom duvets, cotton-rich linens
  • Pillows: down/feather
  • Pull-out sofa bed
  • Rollaway bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • CD player
  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable/satellite TV
  • Color TV
  • Mini-bar
  • Movies/videos, pay-per-view
  • Plug In Panel
  • Wet bar

Kitchen Amenities

  • Water purification system

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: voice mail
  • Two-line phone

Services

Guest Services

  • Concierge desk
  • Full-service business center
  • Safe deposit boxes, front desk

Restaurants & Lounges

Simply Seafood >>

  • Seafood
  • Open for breakfast, lunch and dinner
  • Fresh seafood establishment serving local favorites and seasonal selections.

Gustino Italian Grill >>

  • Italian
  • Open for dinner
  • AAA Four Diamond Award for its elite level of service and gourmet Italian and Mediterranean cuisine. A favorite among guests at the property.

BeachWalk MarketPlace

  • Deli
  • Open for lunch
  • Pool and beachside service. Deluxe sandwiches, salads and Caribbean specialties. Tropical drinks and cocktails.

Lobby Bar

  • Lounge located in the hotel lobby. A sophisticated setting for cocktails and conversation.

Gourmet Deli

  • Deli
  • Open for breakfast, lunch and dinner
  • Casual dining experience - open for breakfast, lunch and dinner.

Recreation

Swimming

  • JW Marriott Resort and Spa Beach (On-site)
  • Spa Pool (Indoor, must be at least 18 years old to enter.)
  • 2 Free form outdoor pools
  • 20 foot dive pool with artificial reef
  • Whirlpool

Activities

  • Bowling (1 miles)
  • Jet-skiing
  • Sauna
  • Scuba diving
  • Snorkeling (2 miles)
  • Solarium
  • Tennis
  • Water-skiing

Fitness Facilities

  • Fitness Classes
  • Fitness Center

Golf

  • Playa Mujeres Golf Course (20 miles)

Spa

  • Mayan Inspired Spa
    Appointment required

Attractions & Landmarks

High-speed Internet access

Public Areas: Wired, Wireless

Guest Rooms: Wireless

Meeting Rooms: Wired, Wireless

JW Marriott® Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera Cancun, Quintana Roo 77500 Mexico

  • Phone:  52 998 8489600
  • Fax 52 998 8489601
  • Sales:  52 998 8489714
  • Toll-free:  1 888 8132776

Reservations by Phone

To make reservations by phone, call 1-800-228-9290 in the USA and Canada (or any of our worldwide reservation telephone numbers ).

Marriott Rewards
category : 6

Hotel Awards

  • AAA Diamonds: 5

Download Fact Sheet