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Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera  Cancun  Quintana Roo  77500  Mexico 

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To make reservations by phone, call 1-800-228-9290 in the USA and Canada (or any of our worldwide reservation telephone numbers).

Hotel Details

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera

Cancun, Quintana Roo 77500 Mexico

Phone:
+52 998 8489600
Fax:
+52 998 8489601
Toll-free:
1 888 813 2776
Sales:
+52 998 8489714
Sales Fax:
+52 998 8489614

Maps currently not available

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera

Cancun, Quintana Roo 77500

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Express Check-In and Express Checkout
  • Video Review Billing
  • Guest rooms Wireless, Wired for 18.00 USD/day
  • Lobby and public areas: Complimentary Wireless
  • Meeting rooms: Wireless, Wired
  • Complimentary on-site parking
  • Complimentary valet parking
  • 14 floors , 374 rooms , 74 suites
  • 8 meeting rooms, 20,236 sq ft of total meeting space
  • New Lobby
  • Pets not allowed
  • Babysitting
  • Barber/Beauty shop
  • Buffet breakfast, fee: 28.00 USD
  • Coffee/tea in-room
  • Concierge desk
  • Continental breakfast, fee: 20.00 USD
  • Evening turndown service
  • Foreign exchange
  • Game room
  • Gift/newsstand
  • Grab-n-Go breakfast, fee: 25.00 USD
  • Hot breakfast, fee: 20.00 USD
  • Housekeeping service daily
  • Laundry on-site
  • Mobility accessible rooms
  • Newspaper delivered to room, on request
  • Newspaper in lobby
  • Room service
  • Room service, 24-hour
  • Safe deposit boxes, front desk
  • Valet dry-cleaning
  • Virtual Concierge Available

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water, for a fee : Fee
  • Coffee maker/tea service
  • Crib/Play Yard : Portable play yard-type crib
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed : Amount: 20.00 USD Per Room Daily
  • Safe

Bathroom Amenities

  • Bathrobe
  • Hair dryer
  • Separate tub and shower
  • Hot Tub/Whirlpool

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable/satellite TV
  • Color TV
  • Mini-bar: all rooms, beverages and/or snacks for a fee
  • Movies/videos, pay-per-view
  • Wet bar

Kitchen Amenities

  • Water purification system

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: voice mail
    • Italian
    • Open for dinner
    • Enjoy gourmet northern Italian cuisine in our renowned restaurant in Cancun, Mexico. Featuring fresh, Mediterranean-inspired creations and recognized by AAA with its prestigious Four Diamond Award, it's a truly amazing, gastronomical adventure.

    Learn More  

    • Phone:  +52 998 848 9648
    • Southwestern
    • Open for breakfast, lunch and dinner
    • Southwestern specialties are the order of the day at this restaurant in Cancun’s Hotel Zone. Enjoy steaks, seafood, pork and poultry dishes served with a distinctive flair inspired by the tastes and culture of the American desert Southwest.

    Learn More  

    • Other
    • Open for dinner
    • End your day with a smooth glass of wine, a refreshing beer or a handcrafted cocktail. Visit our vibrant cocktail bar located in the lobby lounge, a sophisticated, yet relaxed, setting for conversation, gathering with friends or that special someone.
    • American
    • Open for lunch
    • Relax in the sands of Cancun and still enjoy the taste of Cancun when you dine at BeachWalk! Offering pool and beachside service, enjoy deluxe sandwiches, fresh salads, Caribbean specialties, tropical drinks, beers and expertly made cocktails.
    • Deli
    • Open for breakfast, lunch and dinner
    • Our Gourmet Deli offers a casual dining experience and is open for breakfast, lunch and dinner. Whether you’re in the mood for pancakes for breakfast, a sandwich at lunch or a hearty entrée at dinner, our Gourmet Deli will have something to satisfy!
    • Japanese
    • Open for dinner
    • Located next door at our CasaMagna Marriott sister property, sushi connoisseurs will savor our fresh offerings, and dinner becomes a delightful show when our teppanyaki chefs begin cooking at your table. Plus, browse our tempting dessert and drink menu.

    Learn More  

    • Steakhouse
    • Open for dinner
    • From traditional steakhouse fare to exotic Argentinian flavors, La Capilla has something on the menu to please any palate. Explore everything this Cancun Hotel Zone restaurant has to offer—from delicious steaks and chops to desserts and more!

    Learn More  

    • International
    • Open for lunch and dinner
    • Located next door at our CasaMagna Marriott sister property, our all-American eatery offers your favorite comfort foods in a sports bar setting with TVs, pool tables and nightly Karaoke. Children will enjoy our kids menu with their favorite dishes.

    Learn More  

    • Thai
    • Open for dinner
    • Right next door at our CasaMagna Marriott sister property, your taste buds will relish in our unique Thai specialties, including some amazing tasting cocktails. The fusion of new flavors will redefine what you know about Asian and Thai cuisine.

    Learn More  

Fitness

  • Fitness Center at the JW Marriott Cancun

Swimming

  • JW Marriott Resort and Spa Beach (On-site)
  • Indoor Spa Pool (must be at least 18 years old to access).
  • Family free form outdoor pool.
  • 14 ft. outdoor dive pool with an artificial reef.
  • Adult free form outdoor pool.
  • Whirlpool

Spa

  • Mayan Inspired Spa
    Appointment required

Golf

  • Playa Mujeres Golf Course 12.4 miles

Activities

  • Biking trail 0.1 miles
  • Boating 0.1 miles
  • Bowling 1.2 miles
  • Horseback riding 5.6 miles
  • Jet-skiing
  • Jogging/fitness trail 0.1 miles
  • Sailing 3.7 miles
  • Sauna
  • Scuba diving 1.2 miles
  • Snorkeling 1.2 miles
  • Surfing 7.5 miles
  • Water-skiing 0.1 miles
  • Tennis
  • Cancun International Airport - CUN

    Airport Phone: +52 998 8487200

    Hotel direction: 6.8 miles NE

    • Airport shuttle service, reservation required, fee: 17 USD (one way)
      Shuttle Phone: +52 998 8489686 Ext 6686
    • Courtesy phone available
    • Alternate transportation: Prestige In-house Transportation Services; per person prices. Tel. 1-877-895-0980; fee: 17 USD (one way) ;reservation required
    • Estimated taxi fare: 40 USD  (one way)

    Visit CUN airport website  

    Take the North exit from Cancun International Airport. Follow the signs to the Hotel Zone. The resort is approximately 11 miles on the right hand side. To arrange transportation through Prestige Transportation Service, please call 52-998-848-9686 or toll-free at 1-877-895-0980. Prestige provides one or two-way service to and from the airport as well as private tours and transfers. Fee from and to the airport is $17 USD per person, one way. This service is only with advanced reservation due to airport regulations Email: transportationservice@prestigecancun.com

  • Copy service
  • Fax service
  • Fee for each additional page of outgoing fax
  • Full-service business center
  • Network/Internet printing
  • Notary public
  • On-site Business Center is Staffed
  • Overnight delivery/pickup
  • Post/parcel
  • Secretarial service
  • Translator

For more information call the general manager of the hotel

  • Accessible guest rooms have a 32 inch wide opening
  • Fitness center entrance is accessible
  • Meeting spaces are all accessible
  • Pool entrances are all accessible
  • Restaurants and lounges are all accessible
  • Self-operating lifts or sloped entry are not available for pools
  • Spa entrance is accessible
  • Business center entrance is accessible
  • Main entrance is accessible
  • Pathway to registration desk is accessible
  • Registration desk is not accessible
  • Route to accessible guest rooms is accessible
  • Service animals allowed for persons with disabilities

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