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Fact Sheet

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera

Cancun, Quintana Roo 77500 Mexico

Phone:: 52 998 8489600
Fax:: 52 998 8489601
Toll-free:: 1 888 813 2776
Sales:: 52 998 8489714
Sales fax:: 52 998 8489614

JW Marriott Hotels & Resorts >
Cancun >
Resort >
Fact Sheet

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera · Cancun, Quintana Roo 77500 Mexico

MAPS & TRANSPORTATION
FACT SHEET
PHONE NUMBERS

Phone:

52-998-8489600

Fax:

52-998-8489601

Sales:

52-998-8489714

Sales fax:

52-998-8489614

Toll-free:

1-888-813-2776

Toll-free Reservations Worldwide

PHONE NUMBERS

Phone:: 52-998-8489600
Fax:: 52-998-8489601
Sales:: 52-998-8489714
Sales fax:: 52-998-8489614
Toll-free:: 1-888-813-2776; Toll-free Reservations Worldwide

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Cancun Hotels

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To make reservations by phone, call 1-800-228-9290 in the USA and Canada (or any of our worldwide reservation telephone numbers).

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Fact Sheet

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JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera

Cancun, Quintana Roo 77500 Mexico

Phone:: 52 998 8489600
Fax:: 52 998 8489601
Toll-free:: 1 888 813 2776
Sales:: 52 998 8489714
Sales Fax:: 52 998 8489614

Maps currently not available

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera

Cancun, Quintana Roo 77500

View the hotel fact sheet

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Key Facts

Check-in and Check-out

Check-in: 4:00 PM
Check-out: 12:00 PM
Express Check-In and Express Checkout
Video Review Billing , Video Checkout

High-Speed Internet Access

Guest rooms: Wireless
Lobby and public areas: Wireless, Wired
Meeting rooms: Wireless, Wired

Parking

Complimentary on-site parking
Complimentary valet parking

Driving Directions

Property Details

14 floors , 374 rooms , 74 suites
17 meeting rooms, 20,299 sq ft of total meeting space
New Lobby

Pet Policy

Pets not allowed

Accessibility

For more information call the general manager of the hotel

Accessible guest rooms have a 32 inch wide opening
Fitness center entrance is accessible
Meeting spaces are all accessible
Pool entrances are all accessible
Restaurants and lounges are all accessible
Self-operating lifts are not available for pools
Spa entrance is accessible

Business center entrance is accessible
Main entrance is accessible
Pathway to registration desk is accessible
Registration desk is not accessible
Route to some or all accessible guest rooms is not accessible is not accessible
Service animals allowed for persons with disabilities

Visit the Explore Our Cancun Page for more information

Driving Directions from Airport

Cancun International AIrport - CUN

Visit CUN airport website

Airport Phone: 52 998 8487200

Hotel direction: 11 mile(s) E

Driving directions: Take the North exit from Cancun International Airport. Follow the signs to the Hotel Zone. The resort is approximately 11 miles on the right hand side. To arrange transportation through Prestige Transportation Service, please call 52-998-848-9686 or toll-free at 1-877-895-0980. Prestige provides one or two-way service to and from the airport as well as private tours and transfers. Fee from and to the airport is $16 USD per person, one way. This service is only with advanced reservation due to airport regulations Email: prestige.jw@gmail.com.
- Airport shuttle service, reservation required, fee: 16 USD (one way)
  Shuttle Phone: 52 998 8489686 Ext 6686
- Courtesy phone available
- Alternate transportation: Prestige Inhouse trasportation services RSVP : 52-998-848 9686; fee: 16 USD (one way) ;reservation required

Guest Room Information

General Room Amenities

Air conditioning
Alarm clock
Bottled water, for a fee
Crib
Electrical adapters
Individual climate control
Iron and ironing board
Luxurious bedding - down comforters, custom duvets, cotton-rich linens
Pillows: down/feather
Pull-out sofa bed
Rollaway bed
Safe

Bathroom Amenities

Bathrobe
Hair dryer
Separate tub and shower

Visit the Guest Rooms page for more information

Room Entertainment

CD player
Cable channel: CNN
Cable channel: ESPN
Cable/satellite TV
Color TV
Mini-bar: all rooms, beverages and/or snacks for a fee
Movies/videos, pay-per-view
Plug In Panel
Wet bar

Kitchen Amenities

Water purification system

Business Amenities

Electrical outlet: desk level
Phone feature: voice mail
Two-line phone

Services & Amenities

Buffet breakfast, fee: 30.00 USD
Concierge desk
Continental breakfast, fee: 19.00 USD
Full-service business center
Room service
Safe deposit boxes, front desk

Dining

Gustino Restaurant
- Italian
- Open for dinner
- Enjoy gourmet northern Italian cuisine in our renowned restaurant in Cancun, Mexico. Featuring fresh, Mediterranean-inspired creations and recognized by AAA with its prestigious Four Diamond Award, it's a truly amazing, gastronomical adventure.
Sedona Grill
- Southwestern
- Open for breakfast, lunch and dinner
- Southwestern specialties are the order of the day at this restaurant in Cancun’s Hotel Zone. Enjoy steaks, seafood, pork and poultry dishes served with a distinctive flair inspired by the tastes and culture of the American desert Southwest.
Lobby Bar
- Other
- End your day with a smooth glass of wine, a refreshing beer or a handcrafted cocktail. Visit our vibrant cocktail bar located in the lobby lounge, a sophisticated, yet relaxed, setting for conversation, gathering with friends or that special someone.
BeachWalk MarketPlace
- Deli
- Open for lunch
- Relax in the sands of Cancun and still enjoy the taste of Cancun when you dine at BeachWalk! Offering pool and beachside service, enjoy deluxe sandwiches, fresh salads, Caribbean specialties, tropical drinks, beers and expertly made cocktails.
Gourmet Deli
- Deli
- Open for breakfast, lunch and dinner
- Our Gourmet Deli offers a casual dining experience and is open for breakfast, lunch and dinner. Whether you’re in the mood for pancakes for breakfast, a sandwich at lunch or a hearty entrée at dinner, our Gourmet Deli will have something to satisfy!
Mikado
- Japanese
- Open for dinner
- Located next door at our CasaMagna Marriott sister property, sushi connoisseurs will savor our fresh offerings, and dinner becomes a delightful show when our teppanyaki chefs begin cooking at your table. Plus, browse our tempting dessert and drink menu.
La Capilla Argentina Steakhouse
- Steakhouse
- Open for dinner
- From traditional steakhouse fare to exotic Argentinian flavors, La Capilla has something on the menu to please any palate. Explore everything this Cancun Hotel Zone restaurant has to offer—from delicious steaks and chops to desserts and more!
Champions Sports Bar
- American
- Open for lunch and dinner
- Located next door at our CasaMagna Marriott sister property, our all-American eatery offers your favorite comfort foods in a sports bar setting with TVs, pool tables and nightly Karaoke. Children will enjoy our kids menu with their favorite dishes.
SASI THAI
- Thai
- Open for dinner
- Right next door at our CasaMagna Marriott sister property, your taste buds will relish in our unique Thai specialties, including some amazing tasting cocktails. The fusion of new flavors will redefine what you know about Asian and Thai cuisine.