6000 West Osceola Parkway, Kissimmee, Florida 34746 USA
+1 407-586-0000

Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway

Kissimmee, Florida 34746 USA

Phone:+1 407-586-0000

Fax:+1 407-586-9556

Toll-free:+1 877-350-3236

Sales:+1 407-586-0000

Sales fax:+1 407-586-0399

Services & Amenities

All public areas non-smoking

Barber/Beauty shop

Beauty shop

Car Rental

Game room

Vending machines

Video games




Coffee/tea in-room


Cash machine/ATM

Concierge desk

Foreign exchange, nearby

Housekeeping service daily

Laundry on-site

Laundry on-site, coin operated

Local restaurant dinner delivery

Mobility accessible rooms

Newspaper in lobby

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Valet dry-cleaning

Virtual Concierge Available

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Bathtub & whirlpool
  • Hair dryer
  • Separate tub and shower
  • Whirlpool

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Internet TV
  • Wet bar

Kitchen Amenities

  • Dishwasher
  • Microwave oven
  • Pots, pans, serving dishes
  • Refrigerator
  • Refrigerator with icemaker
  • Table and chairs

Business Amenities

  • Electrical outlet: desk level
  • Electrical outlet: dual-voltage
  • Phone feature: speakerphone
  • Phone feature: voice mail
Visit the Guest Rooms page for more information


Dining Services

Local restaurant dinner delivery

Room service, 24-hour

Room service

Sundry/Convenience store


Old Hickory Steakhouse

Enjoy fine dining, a large wine selection and unparalleled service at Old Hickory Steakhouse. Located in the Everglades atrium, this signature restaurant offers a rustic ambiance for savoring sophisticated cuisine sourced by the finest regional products.

Open for dinner Dress code: Smart Casual Phone: +1 407-586-1600



Located in the Key West atrium, MOOR serves fresh seafood combined with innovative and sustainable dishes. We work with local farmers and fishmongers in the Kissimmee area to get the best ingredients and create delicious meals.

Open for lunch and dinner Dress code: Smart Casual Phone: +1 407-586-1101


Wreckers Sports Bar

Catch all of your favorite games at Wreckers Sport Bar. We feature a 37-foot screen and over 50 HDTVs in a casual atmosphere, ideal for sports fans. End your day by ordering an ice-cold bucket of beers and choose from our wide variety of appetizers.

Open for lunch and dinner Dress code: Casual Phone: +1 407-586-1330


Villa de Flora

Sit under traditional wood pergolas and enjoy a Mediterranean feast for all of your senses. Enjoy our seasonal menu that earned us the Critic's Choice for Best Brunch awarded by the Orlando Sentinel.

Open for breakfast and dinner Dress code: Casual Phone: +1 407-586-1114



Don't let the fun stop. SandBar allows you to grab a bite while enjoying the wonderful weather in our resort-style pools. We offer beach-inspired beverages as well as a kids menu. Savor your salad, pizza or sandwich while soaking up the sun.

Open for lunch and dinner Dress code: Casual Phone: +1 407-586-1338

Coffee House

The Cocoa Bean

Start your morning with an energizing cup of freshly brewed Starbucks® coffee. Add bakery items or grab-on-go snacks and enjoy them in any of our atrium sceneries while browsing the web using our complimentary Wi-Fi.

Open for breakfast, lunch and dinner


Honeybells Frozen Yogurt

Treat yourself to a refreshing and irresistible frozen yogurt. Visit our sweets buffet and add your favorite toppings. Choose from fruits, nuts and candy to create your own swirled dessert.


Emerald Bay Marketplace

Enjoy a variety of fresh pastries, on-the-go sandwiches, house-made wraps and fresh salads. Pair your entrée with a cold beer, rich wine or Starbucks® coffee. Operations hours vary.



Meaning “close friend,” Socio is our up-scale, Cuban-inspired bar and lounge, where you can gather with friends or colleagues for interactive cocktail service surrounded by old world décor. Enjoy shareable small plates and specialty beverages.

Fitness & Recreation


Boating (3.8 miles)

Jet-skiing (3.8 miles)

Kayaking (3.8 miles)

Sailing (3.8 miles)


Outdoor Courts (7.5 miles)

Water-skiing (3.8 miles)


Relache Fitness Center


South Beach Pool

Cypress Springs Family Fun Water Park



Relâche Spa


Eagle Creek Golf Club (On-site)

Hawk's Landing Golf Club (On-site)

Celebration Golf Club (On-site)

Falcon's Fire Golf Club (On-site)

The Ritz-Carlton Golf Club, Orlando, Grand Lakes (On-site)

Local Attractions

Magic Kingdom Park

5.9 miles NW from hotel

Disney's Hollywood Studios

3.9 miles NW from hotel

Animal Kingdom

5.2 miles W from hotel


3.9 miles NW from hotel

Universal Studios Florida

11.6 miles N from hotel

Universal's Islands of Adventure

11.6 miles N from hotel

Discovery Cove

7.2 miles N from hotel


9 miles E from hotel

Kennedy Space Center

60.1 miles E from hotel

Blizzard Beach

5.2 miles W from hotel

Typhoon Lagoon

6.3 miles N from hotel

Wet N' Wild

10 miles N from hotel


7.2 miles N from hotel


8 miles N from hotel

Busch Gardens

67.6 miles SW from hotel

Adventure Island

67.6 miles SW from hotel


1 Legoland Way

36.5 miles W from hotel

Visit Local Area page for more information

Airport Information

Kissimmee Gateway Airport (ISM)


Airport Phone: +1 407-847-4600

Hotel direction: 8 miles SE

This hotel does not provide shuttle service.

Visit ISM airport website

Orlando International Airport (MCO)


Airport Phone: +1 407-825-2001

Hotel direction: 19.3 miles NE

This hotel does not provide shuttle service.

  • Alternate transportation: Mears Transportation
Visit MCO airport website

Driving directions

SR-528 W / Exit I-4 W / Exit 65 Osceola Parkway-Animal Kingdom/ Go East on Osceola Parkway / Gaylord Palms on Right

Orlando Executive Airport (ORL)


Airport Phone: +1 407-894-9831

Hotel direction: 22 miles NE

This hotel does not provide shuttle service.

Visit ORL airport website

Orlando Sanford International Airport (SFB)


Airport Phone: +1 407-324-9681

Hotel direction: 50.1 miles N

This hotel does not provide shuttle service.

Visit SFB airport website

Driving directions

471 South / Exit 3 Osceola Parkway West / Gaylord Palms on Left

Business Services

Copy service

Fax service

Fee for each additional page of outgoing fax

Fee for first page of incoming fax

Full-service business center

Messenger service

Network/Internet printing

Notary public

On-site Business Center is Staffed

Overnight delivery/pickup



For more information call the general manager of the hotel.

Accessible guest rooms have a 32 inch wide opening Business center entrance Fitness center entrance Hotel has on site accessible self-parking Main entrance Meeting spaces Pathway to registration desk Pool entrances Registration desk Restaurants and lounges Route to accessible guest rooms is accessible Self-operating lifts or sloped entry Service animals allowed for persons with disabilities Spa entrance

Gaylord Palms Resort & Convention Center