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JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera  Cancun  Quintana Roo  77500  Mexico 

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(proof of eligibility required at check-in)

About special rates and awards

Cancun Hotels

To make reservations by phone, call 1-800-228-9290 in the USA and Canada (or any of our worldwide reservation telephone numbers).

Our Resort

ARRIVAL INFORMATION

Hotel Details 

Marriott Rewards category: 8  

AAA Diamonds: 5

  • Check-in: 4:00 PM
  • Check-out: 12:00 PM
  • Express Check-In and Express Checkout
  • Video Review Billing
  • Guest rooms: Wireless, Wired
  • Lobby and public areas: Wireless
  • Meeting rooms: Wireless, Wired
  • Complimentary on-site parking
  • Complimentary valet parking

Driving Directions 

  • 14 floors , 374 rooms , 74 suites
  • 8 meeting rooms, 46,253 sq ft of total meeting space
  • New Lobby
  • Pets not allowed

Accessibility

For more information call the general manager of the hotel

  • Accessible guest rooms have a 32 inch wide opening
  • Fitness center entrance is accessible
  • Meeting spaces are all accessible
  • Pool entrances are all accessible
  • Restaurants and lounges are all accessible
  • Self-operating lifts are not available for pools
  • Spa entrance is accessible
  • Business center entrance is accessible
  • Main entrance is accessible
  • Pathway to registration desk is accessible
  • Registration desk is not accessible
  • Route to accessible guest rooms is accessible
  • Service animals allowed for persons with disabilities

There may be a fee for some guest services. Not all features and services are available in all rooms.

Learn more about In-room Amenities 

SERVICES & AMENITIES

Dining 

Fitness & Recreation 

Spa 

  • Babysitting
  • Barber/Beauty shop
  • Buffet breakfast, fee: 28.00 USD
  • Car rentals at this property:
    • Thrifty Car Rental

      Phone: 52-998-8489721

  • Car rentals nearby:
    • Hertz  

      Carretera de Cancun Chetumal Km 22 Municipio

      Cancun,

      Phone: 52-999-911-8040

  • Concierge desk
  • Continental breakfast, fee: 20.00 USD
  • Evening turndown service
  • Foreign exchange
  • Game room
  • Gift/newsstand
  • Housekeeping service daily
  • Laundry on-site
  • Mobility accessible rooms
  • Newspaper delivered to room, on request
  • Newspaper in lobby
  • Room service
  • Room service, 24-hour
  • Safe deposit boxes, front desk
  • Valet dry-cleaning
  • Virtual Concierge Available

There may be a fee for some guest services. Not all features and services are available in all rooms. Learn more about In-room Amenities 

BUSINESS SERVICES

  • Copy service
  • Fax service
  • Fee for each additional page of outgoing fax
  • Full-service business center
  • Network/Internet printing
  • Notary public
  • On-site Business Center is Staffed
  • Overnight delivery/pickup
  • Post/parcel
  • Secretarial service
  • Translator

Learn more about Business Meetings 

There may be a fee for some guest services. Not all features and services are available in all rooms. Learn more about In-room Amenities 

    Check Room Rates & Availability