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JW Marriott Hotel Surabaya

Jalen Embong Malang 85-89  Surabaya  60261  Indonesia 

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(proof of eligibility required at check-in)

About special rates and awards

Surabaya Hotels

To make reservations by phone, call 1-800-228-9290 in the USA and Canada (or any of our worldwide reservation telephone numbers).

Our Hotel

Our luxury hotel in Surabaya, Indonesia, offers 407 elegant guest rooms including 17 suites and 27 serviced apartments.

Gather for events in our 14 meeting rooms of varying sizes including the Royal Ballroom with seating for up to 1,500 guests.

Enjoy our Surabaya, Indonesia, Executive luxury suites with a private lounge, complimentary breakfast and all-day dining.

ARRIVAL INFORMATION

Hotel Details 

Marriott Rewards category: 2  

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Express Check-In
  • Guest rooms: Wireless, Wired
  • Lobby and public areas: Wireless
  • Meeting rooms: Wireless, Wired
  • Complimentary on-site parking
  • Valet parking, fee: 50000 IDR daily
  • Car wash and waxing services available at additional charge
  • 25 floors , 390 rooms , 17 suites
  • 14 meeting rooms, 12,508 sq ft of total meeting space
  • 1 concierge level
  • Pets not allowed

Accessibility

For more information call the general manager of the hotel

  • Accessible guest rooms have a 32 inch wide opening
  • Fitness center entrance is accessible
  • Main entrance is accessible
  • Pathway to registration desk is accessible
  • Registration desk is accessible
  • Route to accessible guest rooms is accessible
  • Business center entrance is accessible
  • Hotel has on site accessible self-parking
  • Meeting spaces are all accessible
  • Pool entrances are all accessible
  • Restaurants and lounges are all accessible

There may be a fee for some guest services. Not all features and services are available in all rooms.

Learn more about In-room Amenities 

SERVICES & AMENITIES

Dining 

Fitness & Recreation 

Spa 

  • Bar-B-Q and/or picnic area
  • Barber/Beauty shop
  • Buffet breakfast, fee: 158,000.00 IDR
  • Car rentals at this property:
    • 24-Hour Hotel Limo Service

      Embong Malang 85 - 89

      Surabaya, 60261

      Phone: 62-31-5458888 ext. 3062

    • Blue Bird

      Jl. Embong Malang 85-89

      Surabaya,

      Phone: 62-31-5458888 ext. 3062

  • Cash machine/ATM
  • Coffee/tea in-room
  • Concierge Lounge Hours
  • Concierge desk
  • Continental breakfast, fee: 118,580.00 IDR
  • Drugstore
  • Evening turndown service
  • Foreign exchange
  • Full American breakfast, fee: 158,000.00 IDR
  • Gift/newsstand
  • Housekeeping service daily
  • Laundry on-site
  • Limousine service
  • Mobility accessible rooms
  • Newspaper delivered to room, on request
  • Newspaper in lobby
  • Room service
  • Room service, 24-hour
  • Safe deposit boxes, front desk
  • Shoeshine
  • Shoeshine stand
  • Valet dry-cleaning
  • Virtual Concierge Available

There may be a fee for some guest services. Not all features and services are available in all rooms. Learn more about In-room Amenities 

BUSINESS SERVICES

  • Copy service
  • Fax service
  • Fee for each additional page of outgoing fax
  • Full-service business center
  • Messenger service
  • Network/Internet printing
  • On-site Business Center is Staffed
  • Post/parcel
  • Secretarial service
  • Translator

Learn more about Business Meetings 

There may be a fee for some guest services. Not all features and services are available in all rooms. Learn more about In-room Amenities 

    Check Room Rates & Availability