Explore Our Hotel
JW Marriott Hotel Surabaya
JL Embong Malang 85-89
Surabaya, 60261 Indonesia
- Phone:
- 62 31 545 8888
- Fax:
- 62 31 546 8888
- Toll-free:
- 62 31 08001931800
- Sales:
- 62 31 545 8888 ext. 3509
- Sales fax:
- 62 31 546 9041
JL Embong Malang 85-89 · Surabaya, 60261 Indonesia
Reservations by Phone
To make reservations by phone, call 1-800-228-9290 in the USA and Canada (or any of our worldwide reservation telephone numbers).
Explore Our Hotel
A luxury hotel in Surabaya, Indonesia; 412 elegant rooms include 19 suites & 29 serviced apartments
Executive level with smoke-free private lounge, complimentary breakfast, concierge
11 meeting & conference rooms include the Royal Ballroom, seating up to 1,500 theatre-style
In This Section
KEY FACTS
Check-in and Check-out
- Check-in: 2:00 PM
- Check-out: 12:00 PM
- Express Check-In and Express Checkout
High-Speed Internet
- Public Areas: Wireless
- Guest Rooms: Wired*
- High-speed Internet access
- Unlimited local phone calls
- Unlimited long distance calls (within the country), not available in all markets
- Meeting Rooms: Wired, Wireless
*Wired-for-Business
For a daily rate of 9.95 USD, the following features are available in your guest room:
Prices may vary in a few markets.
Parking
- Complimentary on-site parking
- Valet parking, fee: 25000 IDR daily
- Car wash and waxing services available at additional charge
Property Details
- 25 floors , 365 rooms , 47 suites
- 14 meeting rooms, 12,508 sq ft of total meeting space
- 1 concierge level
Pet Policy
- Pets not allowed
Accessibility
- Business center entrance is accessible
- Fitness center entrance is accessible
- Main entrance is accessible
- Meeting spaces are all accessible
- Pool entrances are all accessible
- Restaurants and lounges are all accessible
There may be a fee for some guest services. Not all features and services are available in all rooms.
SERVICES & AMENITIES
- Babysitting
- Bar-B-Q and/or picnic area
- Barber/Beauty shop
-
Car rentals at this property:
-
24-Hour Hotel Limo Service
Phone: 62-31-5458888 ext. 3062
-
- Cash machine/ATM
- Coffee/tea in-room
- Concierge Lounge Hours
- Concierge desk
- Drugstore
- Evening turndown service
- Florist
- Foreign exchange
- Housekeeping service daily
- Laundry on-site
- Limousine service
- Newspaper delivered to room, on request
- Newspaper in lobby
- Room service
- Room service, 24-hour
- Safe deposit boxes, front desk
- Shoeshine
- Valet dry-cleaning
- Virtual Concierge Available
There may be a fee for some guest services. Not all features and services are available in all rooms.
Learn more about In-room Amenities 
BUSINESS SERVICES
- Copy service
- Fax service
- Fee for each additional page of outgoing fax
- Full-service business center
- Messenger service
- Network/Internet printing
- On-site Business Center is Staffed
- Post/parcel
- Secretarial service
- Translator
Learn more about Business Meetings
There may be a fee for some guest services. Not all features and services are available in all rooms.
Learn more about In-room Amenities
