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Marriott Rewards Gaylord FAQs


An important message about Gaylord Opryland
The Gaylord Opryland is expected to join the Marriott Rewards system February 1, 2013. Until that time, Rewards members cannot earn points, miles or Elite nights; redeem for free nights; or receive Elite benefits for stays at this particular property. Members who have stays prior to when Gaylord Opryland joins Marriott Rewards will not receive points, miles, or Elite night credits retroactively.

Are Gaylord Hotels participating in Marriott Rewards?

Yes. Gaylord Hotels are participating in Marriott Rewards. Members can earn points, miles and Elite nights, enjoy Elite benefits and redeem points for free nights at the Gaylord National, Gaylord Palms, Gaylord Texan, The Inn at Opryland, and as of February 1, 2013 Gaylord Opryland

Will stays and points be retroactively awarded prior to the official program participation?

No. Members who stay before October 29, 2012 at the Gaylord National, Gaylord Palms, The Inn at Opryland and Gaylord Texan will not earn points, miles or nights retroactively. Members who stay before February 1, 2013 at Gaylord Opryland will not earn points, miles or nights retroactively.

Will I earn miles with all current airline partners with Gaylord Hotels?

Yes. You will earn 2 airline miles per US dollar on room rate only for stays at the Gaylord National, Gaylord Palms and Gaylord Texan. In December, 2012, The Inn at Opryland joined Marriott Rewards, with Gaylord Opryland joining on February 1, 2013, when you will be able earn miles on room rate only for stays.

As an Elite member, will I receive Elite nights for my stays at the Gaylord Opryland prior to them joining the program on February 1, 2013?

No. Elite members with stays concluding prior to February 1, 2013 at the Gaylord Opryland will not receive Elite night credits.

How many points will I earn for my stays at Gaylord Hotels?

You will earn 10 points per US dollar on room rate only for stays at the Gaylord National, Gaylord Palms, Gaylord Texan and The Inn at Opryland. After February 1, 2013, you will earn 10 points per US dollar on room rate only for stays at the Gaylord Opryland.

When can I redeem my points for a free stay at Gaylord Hotels?

Members can redeem points for free stays at Gaylord Hotels including the Gaylord National, Gaylord Palms, Gaylord Texan and The Inn at Opryland. Members can redeem points for free stays at Gaylord Opryland beginning February 1, 2013.

If I arrive prior to February 1, 2013 and stay through the “live date” of February 1, 2013, will I earn points at the Gaylord Opryland? (i.e. arrival on 1/29 with a departure on 2/2)

No. You can only earn points, Elite night credits and airline miles for stays beginning February 1, 2013 at the Gaylord Opryland.

I belong to The Ritz-Carlton Rewards. Will I earn points, miles, Elite nights and receive Elite benefits?

Yes. As the exclusive luxury partner of Marriott Rewards, members of The Ritz-Carlton Rewards can also earn and redeem points, and receive the appropriate Elite benefits at Gaylord Hotels.

What Elite benefits will I receive at Gaylord Hotels?

Marriott Reward Members will receive Elite benefits when staying at all participating Gaylord Hotels. More information on these benefits are available on the Marriott Rewards benefits page.