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Marriott Rewards® Elite Benefits Guarantee

Silver, Gold and Platinum Elite

Ultimate Reservation Guarantee

Young, professional woman looking at her mobile phone

If for some reason we’re unable to honor your reservation, we’ll pay for your accommodations that night at a nearby hotel and compensate you for the inconvenience. To be eligible, you must provide your Marriott Rewards membership number when making a reservation. Compensation varies by hotel brand.

Brand
Guest compensation***
JW Marriott®, Autograph Collections®, EDITION®, Renaissance® Hotels, Marriott® Hotel and Resorts, Gaylord Hotels, Delta Hotels®
- $200 USD  
- 90,000 points
AC Hotels, Courtyard, SpringHill Suites, Residence Inn, Fairfield Inn & Suites, TownePlace Suites, Moxy Hotels, Protea Hotels
- $100 USD 
(Platinum members also receive 90,000 bonus points)
The Ritz-Carlton
Platinum Members received
- $200 USD  
- 140,000 points
 

***Outside of the U.S. compensation will be paid in the local currency

Gold and Platinum Elite

Guaranteed Room Type

Room with king-sized bed and French doors opening to terrace

When making a reservation, be sure to note both your Marriott Rewards membership number and room/bed preferences. At locations throughout the U.S. and Canada, we’ll always honor your bed type request. Outside U.S. and Canada, smoking/nonsmoking preferences are honored based on availability; exact bed sizes may vary. If guarantee is not met, guest compensation applies.
 

Brand
Guest compensation***
JW Marriott®, Autograph Collection®, Renaissance® Hotels, Marriott® Hotels, Gaylord Hotels, Delta Hotels®
$100 USD
Courtyard, SpringHill Suites, Residence Inn, participating Protea Hotels®
$50 USD
Fairfield Inn & Suites, TownePlace Suites, Moxy Hotels
$25 USD

***Outside of the U.S. compensation will be paid in the local currency

 

Guaranteed Lounge Access/ Breakfast

Bowl of granola with fresh sliced fruit

Enjoy refreshments and complimentary breakfast for you and one guest in the lounge. In the U.S. and Canada, at hotels without a lounge or if the lounge is closed, you’ll have a choice of continental breakfast in the restaurant or 750 points. In Europe, hotels without a lounge offer a choice of breakfast for two in the restaurant or 750 points. See terms and conditions for full details and any exclusions.

At JW Marriott®, Autograph Collection®, Renaissance Hotels®, Marriott Hotels® and Delta Hotels® (Resorts, Courtyard Hotels, EDITION® Hotels and AC Hotels are excluded).

Brand
Guest compensation***
JW Marriott®, Autograph Collection®, Renaissance® Hotels, Marriott® Hotels, Delta Hotels®
$100 USD

***Outside of the U.S. compensation will be paid in the local currency

 

Platinum Elite

48-Hour Guaranteed Availability

Beautiful atrium-style hotel lobby with glass ceiling

Traveling on short notice? We guarantee you’ll always have a room for any paid stay. Just make your reservation 48 hours before arrival at any of our 4,000+ participating hotels, excluding Marriott Vacation Club.

48-hour Guaranteed Availability: Limited to Platinum Member's personal guestroom. Guaranteed room availability for reservations booked at least 48 hours prior to arrival available at all participating Marriott hotel brands except Marriott Vacation Club. 48-Hour Guaranteed Availability may not be available on certain limited dates (e.g., special events). Benefit cannot be used in conjunction with award usage or any type of promotional or discounted rates. For Residence Inn and TownePlace Suites, 48 Hour Guaranteed Availability applies to studio rooms only.

Guaranteed Platinum Arrival Gift

Catering tray with Japanese tea pot, cup and white orchid

Get more when you check in. As a Platinum member, you’ll receive a special gift upon arrival at all participating hotels, offering you a choice of an amenity gift or bonus points. (Amenity gift not available at The Ritz-Carlton, EDITION and Marriott Vacation Club locations.) If guarantee is not met, guest compensation applies.
 

Brand
Amount
Guest Compensation***
JW Marriott®, Autograph Collection®, Renaissance® Hotels, Marriott® Hotels, Gaylord Hotels, Delta Hotels® (U.S & Canada)
500 bonus points or $10 Food & Beverage credit
$100 USD
JW Marriott®, Autograph Collection®, Renaissance® Hotels, Marriott® Hotels (outside U.S & Canada)
500 bonus points or Food & Beverage Amenity
$100 USD
AC Hotels, Courtyard (U.S & Canada)
400 bonus points and a Food or Beverage Amenity
$50 USD
Residence Inn, SpringHill Suites
200 bonus points or Food & Beverage Amenity
$50 USD
AC Hotels, Courtyard & Protea Hotels® (outside U.S & Canada)
250 bonus points or Food & Beverage Amenity
$50 USD
Fairfield Inn, TownePlace Suites & Moxy Hotels
200 bonus points or Food & Beverage Amenity
$25 USD
Marriott Vacation Club
500 bonus points
$100 USD
EDITION
500 bonus points or 250 air miles
n/a
The Ritz-Carlton
1,000 bonus points or 500 air miles
n/a

***Outside of the U.S. compensation will be paid in the local currency
 

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