Elite Rollover FAQs
The industry-first, Elite Rollover Nights promotion will be back in 2012 for another year!
Account Update Information – On Sunday, January 15, our systems began updating accounts with rollover nights that were earned in 2011. During the process, we experienced a systems glitch that caused eligible members to be double-credited with rollover nights. Within hours of catching the error, the extra nights were cancelled from your account. You will now see two entries for Rollover Nights, and one cancellation, which correctly reflects the rollover nights you earned in 2011. There are a small number of members who were incorrectly granted a higher Elite level because of the extra nights. These accounts have been identified, and will be adjusted to the earned Elite level by January 20. We apologize for any confusion this may have caused. Should you wish to discuss your account, feel free to call 801-468-4000 or email elite.member@marriott.com (Information as of 1/18/12).
Frequently Asked Questions
What is the Marriott Rewards Elite Rollover Nights Promotion?
Launched in 2009, Elite Rollover Nights is the first-of-its-kind promotion that allows you to carry forward additional nights to the next year. Any extra nights you rack up on your way to earning Marriott Rewards Elite status can be applied toward retaining your status the following year. Rollover nights can also help you achieve a higher Elite level faster.
Why is the promotion being extended in 2012?
We know that Elite status is very important and valuable to our members. By rolling over your nights in excess of the required nights for your Elite level status, none of your Elite nights will go to waste. Enjoy it and its benefits as much as you like.
By Elite Level, how many nights are needed to qualify for Elite Rollover Nights?
- Silver Elite – Nights in excess of 10
- Gold Elite – Nights in excess of 50
- Platinum Elite – Nights in excess of 75
- Platinum Premier Elite – Nights in excess of 75
Will previous year Rollover Nights roll over into the following year?
No. Elite Rollover Nights do expire after one year and will not roll over beyond the one-year timeframe.
For example, Silver Elite Member
- 5 rollover nights in 2011 (rolled over from 2010)
- 20 nights stayed in 2011
| 10 nights are needed to renew at Silver Elite |
The 10 excess nights above the level threshold (10 nights to renew) will roll over to your 2012 account. The 5 rollover nights from 2010 will have expired.
How can I find out how many Elite Rollover Nights I have?
To view your Elite Rollover Nights, simply visit marriottrewards.com and sign in to view your online account. It will break out the rollover nights you earned from 2011, and will tell you how many nights you need to reach the next level.
What do I need to do to take advantage of the Elite Rollover Nights promotion?
Reserve another stay at any of more than 3,600 Marriott hotels worldwide. There’s no need to do anything extra – if you stay above your Elite level renewal requirement, your 2012 Elite Rollover Nights will be automatically posted to your 2013 account.
How does someone achieve Marriott Rewards Elite membership status?
Marriott Rewards members reach Silver Elite status by staying 10 nights a year, Gold Elite status by staying 50 nights a year and Platinum Elite status by staying 75 nights a year. Marriott Rewards members can also earn Elite night credit by using their Marriott Rewards Visa card. Elite members receive a number of valuable benefits depending on their level, such as bonus points, Elite-only offers, room upgrades, club lounge access, 48-hour availability and an exclusive guest services and reservation line.