|
 |
|
|
 |
|
|
 |
What changed about Marriott Rewards and when did those changes become effective?
|
 |
Effective January 15, 2009, Marriott Rewards introduced four changes to the program.
| |
No Blackout Dates
Blackout Dates have been eliminated at over 3,000 Marriott hotels worldwide.
Redeem for 4 Nights and Get the 5th Night Free Rewards
Use Marriott Rewards points to stay at Marriott hotels for 4 nights and get the 5th redemption night free.
50% Platinum Elite Bonus
Platinum Elite members who choose to earn points now earn a 50% bonus on base points earned during stays at Marriott hotels, versus the 30% bonus Platinum members earned previously.
New Award Schedule
The new award schedule has been restructured to let you stay when and where you want to stay regardless of the time of year.
|
|
 |
Back to top
|
 |
|
What does it mean to have “No Blackout Dates”?
|
 |
Effective January 15, 2009, hotels have standard rooms available for redemptions every day. Blackout dates traditionally refer to a limited number of dates on which a hotel could choose not to accept redemptions. With our new “No Blackout Dates” policy, hotels will no longer have blackout dates for redemptions. Hotels may limit the number of standard rooms available for redemption on a limited number of days.
|
 |
Back to top
|
 |
|
|
|
|
|
What hotels are in Category 8?
|
 |
Hotels in Category 8 are located in some of Marriott’s most popular destinations and, as such, are priced accordingly. The 13 hotels in this exclusive category include:
- Paris Marriott Hotel Champs Elysees
- Renaissance Paris Vendome
- Renaissance Paris Arc de Triomphe Hotel
- JW Marriott Capri Tiberio Palace Resort & Spa
- Rome Marriott Grand Hotel Flora
- London Marriott Hotel County Hall
- London Marriott Hotel Grosvenor Square
- London Marriott Hotel Park Lane
- Le Merigot, A JW Marriott Beach Hotel & Spa, Santa Monica
- Renaissance Chancery Court London
- New York Marriott Marquis
- Renaissance New York Hotel Times Square
- South Beach Marriott Hotel
|
 |
Back to top
|
 |
|
|
|
Did PointSaver Rewards change?
|
 |
PointSaver Rewards will continue to be offered at up to a 33% points discount off Hotel Rewards. PointSavers Rewards are available for limited time periods, and participation and availability of PointSavers Rewards are at the discretion of the hotel. Members can redeem their points for PointSavers Rewards at participating Marriott-brand hotels when available.
|
 |
Back to top
|
 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I see a hotel is offering rooms available for cash, but I am not able to redeem points. Why?
|
 |
Every participating hotel makes standard rooms available for redemption every day. There may be times when a room is available for cash sale but not for point redemption, including:
- No Blackout Dates only applies to standard rooms. The hotel may have sold out of standard rooms for both cash and point redemption. The rooms available for cash sale may be upgraded rooms.
-
The date is an approved Inventory Control Date. On a limited number of nights, hotels may limit the number of rooms available for redemption. You may be trying to redeem on one of these nights and the hotel has already reached its maximum number of redemptions.
If you have additional questions regarding the availability of rooms for the redemption of Marriott Rewards points, please contact us to research the specific dates in question.
|
 |
Back to top
|
 |
|