Skip Main Navigation

Rewards Terms & Conditions

General Membership

  1. Members may not earn both Points and Miles for the same stay. A Member may switch from earning Points to Miles, and vice versa, before a given stay by updating his or her Membership profile or by contacting the Rewards Program Guest Services office. The Member will begin earning the new "currency" (Points or Miles) with the next stay. Previous earnings will not be converted to the new currency. If the Member wishes to "convert" Points into Miles, he or she may redeem Points for a Miles Reward.
  2. A “stay" or "qualifying stay" means all consecutive nights a Rewards Program Member registers and personally pays and stays at any Rewards Program participating hotel, for which the room is billed to the Member.

Earn Points

  1. A Member is eligible to receive Points/Miles for staying at participating Marriott brand hotels or Ritz-Carlton hotels for his/her room and up to two additional rooms. At least one of the rooms must be reserved and registered in the Member's name and the Member must pay for all rooms, which payment arrangement must be requested at time of hotel check-in. The Member must also stay in one of the rooms. To ensure Points are automatically posted to the correct Membership Account, the Member's Rewards Program Membership Number must be present on his/her room folio and up to two additional rooms, as applicable.


  2. Charges that do not qualify for Points include taxes applied to the room rate, purchase of Marriott gift certificates or gift cards, purchase of The Ritz-Carlton gift certificates or gift cards, charges for third party-provided goods and services at participating Marriott brand hotels or Ritz-Carlton hotels, and catering or banquet functions charged to the guest room account.

    Note: At The Cosmopolitan of Las Vegas, the only charges that qualify for Points are (i) room rate, (ii) room service food and beverage, (iii) in-room movies, (iv) phone calls, and (v) in-room mini bar purchases. Points cannot be earned on any other purchases at hotel outlets or for hotel services.

  3. Points will not be given, nor Rewards honored, at any subsidiary or affiliate of Company other than participating Marriott brand hotels or Ritz-Carlton hotels, unless otherwise advertised. If a hotel ceases to be a participating hotel, all stays subsequent to such date will not be eligible to earn Points regardless of when the reservation was made.

  4. Points and elite night credit may be earned for stays completed within 30 days prior to the Member’s enrollment, if such credit is requested in writing, along with a copy of the paid hotel receipt, within 60 days of the stay.

  5. Points earned while staying at any participating Marriott brand hotel or Ritz-Carlton hotel located outside the United States will be credited based on the U.S. dollar conversion rate for the local currency at time of checkout for all qualifying charges made during the stay.

  6. No other person except the Member may earn Points for his/her Membership Account. Points for a room shared by two Rewards Program Members will only be awarded to one Rewards Program Member.

  7. Point or elite night credit accrual is limited to individual travel and the room must be paid for individually by the Member or direct billed to the party responsible for paying the bill. If the room is master-billed, the charges are not eligible for Points or elite night credits.

    If the Member attends a convention or group meeting and individually pays the hotel directly for the room, he/she will be eligible to receive Points and elite night credits for the stay. However, contract rooms, rooms reserved by corporations on an ongoing basis, master-billed rooms are not eligible to earn points or elite night credit. Military rates at certain overseas locations are subject to local restrictions and may be ineligible for points or elite night credit.

  8. Rooms booked at the Marriott friends and family or the associate rate or at The Ritz-Carlton friends and family or the associate rate are not eligible to earn Points or elite night credits.

  9. Rooms booked through third party online retailers, such as Expedia.com, Orbitz.com, Travelocity.com, Hotels.com, Booking.com, Priceline, etc. are not eligible for Points or Elite night credit. Wholesale packages and series tours are not eligible for Points or Elite night credit regardless of booking source.

Transferring Points from One Account to Another

  1. This Member benefit is available only at time of Reward Redemption (only one Reward request per Reward Redemption, please).
  2. Immediately prior to Reward Redemption, a Member may authorize the transfer of the necessary number of Points into the Rewards Program account of his/her legal spouse or domestic partner, in order to qualify for a specific Reward.
  3. Only the necessary number of Points needed to redeem the specified Reward, rounded to the nearest 1,000 Points, may be transferred — no more, no less.
  4. An Authorization to Transfer Points form must be completed and submitted to Rewards Program Guest Services in order to transfer the required number of Points. Forms are available by calling Rewards Program Guest Services at 1-801-468-4000 (Marriott Rewards Program) or 1-866-922-6882 (The Ritz-Carlton Rewards Program). A request for Reward Redemption from the transferee's legal spouse or domestic partner must be submitted to Rewards Program Guest Services with the Authorization to Transfer Points form.
  5. Once the authorization for transfer is received and processed, the transferee relinquishes all rights to the transferred Points, and they become the legal spouse's or domestic partner's Points.

Purchasing Points

  1. A Member may purchase or receive as a gift a combined maximum of 50,000 Points per calendar year.
  2. Please allow 24-48 hours for purchase/gift transaction to be completed and Points to be awarded to recipient.
  3. You must be a Rewards Program Member in good standing to purchase and/or receive Points.
  4. Once Points have been purchased or gifted, no refunds will be permitted.
  5. Purchasing Points with the Marriott Rewards Visa® card will result in earning one Point per dollar spent on these transactions.
  6. Points may be purchased at the rate of $12.50 per 1,000 Points.

Gifting Points

  1. A member may purchase or receive as a gift a combined maximum of 50,000 points per calendar year.
  2. Points may be purchased in increments of 1,000.
  3. Purchase rate is 12.50 (USD) per 1,000 points.
  4. Please allow 24-48 hours for transaction to be completed and points awarded to recipient.
  5. You must be a Marriott Rewards member in good standing to both purchase and receive points.
  6. Once points have been purchased or gifted, no refunds will be permitted.
  7. Purchasing points with the Marriott Rewards Visa® card will result in earning one point per dollar spent on these transactions.

Rewarding Events - Event and Meeting Planners

  1. Rewarding EventsSM (“Rewarding Events”) provides Points, Miles, or loyalty program currency in certain regional markets to Rewards Program Members who book and hold qualifying groups, meetings, and events (“Events”) at participating hotels and resorts.

  2. Rewarding Events is valid at all participating properties in participating brands: The Ritz-Carlton®, JW Marriott®, EDITION®, Autograph Collection®, Renaissance® Hotels, AC Hotels by MarriottSM, Marriott Hotels & Resorts®, Courtyard by Marriott®, Fairfield Inn & Suites by Marriott®, SpringHill Suites by Marriott®, Moxy Hotels®, Gaylord Hotels and Marriott Vacation Club®.

  3. Rewarding Events is not valid at the following brands: Residence Inn by Marriott®, TownePlace Suites by Marriott® and Marriott Executive Apartments.

  4. A signed group or catering contract with the hotel sales department is required and must include the Member’s Rewards Program Membership Number.

  5. The Member eligible to earn Points or Miles must be either the main contact recorded on page one of the contract, or the authorized signer of the contract.

  6. Excluding special promotions or incentives, Member will earn three Points or one Mile for every one U.S. dollar ($1.00) spent on qualifying actualized Event charges, up to a maximum 50,000 Points or 15,000 Miles (or equivalent depending on the participating airline frequent flyer program partner) per Event.

  7. Qualifying Event charges – food, beverages, meeting room rental, audio visual equipment, and décor ordered by the hotel and paid for on a master account. Guest room rate charges also qualify only when contract has a minimum of ten (10) guest rooms actualize for at least one (1) night of the Event (with or without catering). Qualified guest room charges earn Points or Miles for the Member whether they are paid for on a master account or paid for by the individual guest in the room.

  8. Excluded Event charges – all taxes, gratuities, resort fees and service charges.

  9. Members who hold qualifying Events at participating hotels also receive ten (10) Elite night credits toward Elite status, which are awarded to their Rewards Program account along with either Points or Miles earned for the Event.

  10. Points will be awarded or Miles will be submitted to the participating airline frequent flyer program partner within ten (10) business days after the conclusion of the Event provided that the Event is not cancelled, and all other terms and conditions of the group or catering contract executed in connection with the Event have been met.

  11. Points and Miles cannot both be earned for the same Event by a Member.

  12. The Member does not have to be a registered guest or attend the Event in order receive Points or Miles with Rewarding Events.

  13. Only individuals can be enrolled in the Rewards Program to meet the eligibility requirements. No corporations or organizations can hold a Rewards Program account and are thus not eligible to earn Points or Miles with Rewarding Events.

  14. Members are responsible for complying with their own company or organization policies regarding hotel loyalty programs. Members are solely responsible for notifying their employer, principal and/or client of any Points or Miles awarded with Rewarding Events.

  15. A Qualified Rewards Member includes any member of the Marriott Rewards Program unless he/she is
    1. a government employee, official, or anyone acting on behalf of a government agency or department booking an event on behalf of his/her employing entity;
    2. an employee, or someone acting on behalf of a state-owned or state-controlled entity (“SOE”) booking an event on behalf of his/her employing entity;
    3. an intermediary booking an event on behalf of a non-U.S. government entity or SOE; or
    4. at hotels in Asia Pacific, an intermediary booking an event on behalf of any government entity (U.S. or non-U.S.) or SOE

      In other words, government employees, officials, employees of SOEs and those acting on behalf of government agencies, departments and SOEs booking an event on behalf of their employing entity, as well as third-party commercial intermediaries booking on behalf of a non-U.S. governmental entity or SOE are not considered Qualified Rewards Members and are not eligible to participate in Rewarding Events.

      In addition, for hotels in Asia Pacific, intermediaries booking an event on behalf of any government entity (U.S. or non-U.S.) or SOE are not considered Qualified Rewards Members and are not eligible to participate in Rewarding Events.

  16. Points or Miles awarded for Events held at participating international locations are based on local currency converted to U.S. dollars. Local currency is converted into U.S. dollars on the day the Event Points or Miles are awarded using a published rate of exchange in effect at time of conversion. This rate will be determined at the Rewards Program’s sole discretion, based on standard currency conversion methods, but may vary from currency conversion rates used by credit card companies.

  17. Airline Miles awarded vary by participating frequent flyer airline program partner.

  18. The number of Points or Miles to be awarded shall be determined pursuant to the Rewards Program Rules in effect at the time of award. The Rewards Program Rules and number of Points/Miles available to be earned are available on-line at marriottrewards.com (Marriott Rewards Program) or ritzcarltonrewards.com (The Ritz-Carlton Program), and may be modified at the sole discretion of the Rewards Program at any time and without notice.

  19. All other Rewards Program Rules apply.

Marriott Rewards US Credit Card Benefits

Anniversary Free Night Stay E-certificate:
(Available for Marriott Rewards Premier Credit Card holders only)

Please allow 6 to 8 weeks from Rewards Account anniversary date for Anniversary Free Night Stay E Certificate to be automatically deposited into Rewards Program Membership Account. Anniversary Free Night Stay E-Certificate is valid for hotels in categories 1-5. For participating category 1-5 locations, log onto MarriottRewards.com or call 1 801 468 4000. The E Certificate must be redeemed within 6 months from date of issue. E Certificates may not be transferred, extended beyond the expiration date, or re-credited for Points. To qualify for the Anniversary Free Night Stay E Certificate, Member’s Account must be open and in good standing on Account anniversary date. Chase Bank, N.A. not responsible for offer fulfillment. Annual fee applies.

Marriott Rewards Signature Credit Card - Learn More
Marriott Rewards Premier Credit Card - Learn More
Marriott Rewards Business Credit Card - Learn More

Redemption Bonus:

Reward Redemption bonus Points are available for cardmembers who carry the Marriott Rewards Credit Card, the Marriott Rewards Premier Credit Card or the Marriott Rewards Business Card issued by Chase Bank, N.A. in the U.S. Please allow 6-8 weeks after redemption stay has posted for bonus Points to be added to Marriott Rewards account. Bonus Points are only awarded for a stay including at least seven standard Rewards Program redemption nights at a category 7, 8 or 9 hotel. Qualifying stays can be redeemed with a combination of cash and Points, or a combination of redemption rates. There is no limit to the number of bonus Points that can be earned per year. This bonus cannot be combined with other redemption promotions. Members electing to earn Miles are ineligible for this offer. All Rewards Program terms and conditions apply. The Rewards Program has the right to determine which redemptions qualify for this offer, and reserves the right to change or end this offer at any time. To qualify for this offer, the Marriott Rewards Credit Card account must be open at the time of processing and fulfillment. Chase Bank, N.A. is not responsible for offer fulfillment or the provision of or failure to provide the stated benefits and services.

Marriott Rewards Signature Credit Card - Learn More
Marriott Rewards Premier Credit Card - Learn More
Marriott Rewards Business Credit Card - Learn More

Elite Nights for Spend:


You will earn 1 Elite night credit for each $3,000 in purchases. There is no limit to the number of Elite nights that You can earn. Please allow 6-8 weeks for Elite nights to be credited to Rewards Program account from the last day of each calendar month You qualify. Purchases do not include balance transfers, any checks that are used to access credit card account, cash advances, cash-like charges such as travelers checks, foreign currency, money orders, overdraft advances, interest charges, unauthorized or fraudulent charges, or fees of any kind including fees for products that protect or insure the balance of account. Company has the right to determine which purchases qualify for this offer. Company reserves the right to change or end this offer at any time. To qualify for the Elite nights, credit card account must be open and not in default at the time of processing and fulfillment. Chase Bank, N.A. is not responsible for offer fulfillment or the provision of or failure to provide the stated benefits and services.

Marriott Rewards Signature Credit Card - Learn More
Marriott Rewards Premier Credit Card - Learn More
Marriott Rewards Business Credit Card - Learn More

The Ritz-Carlton® Rewards Credit Card

Automatic Gold Elite Status: With this bonus offer you will automatically receive Gold Elite Status your first Account Year as a cardmember. (“Account Year” means the year beginning with your account open date through the first statement after the anniversary of your account open date, and each twelve billing cycles thereafter.) Each Account Year you make purchases totaling $10,000 or more, including during your first Account Year, you will qualify for Gold Elite Status through December 31 of the following year. Please allow 6 to 8 weeks from account open date for the Gold Elite Status award to be applied to your Ritz-Carlton Rewards account. To qualify for Gold Elite Status your account must be open and not in default at the time of fulfillment. If you do not qualify for this bonus offer, in order to receive Gold Elite benefits you must qualify for Gold Elite Status under the terms of the Ritz-Carlton Rewards program. Only one Ritz-Carlton Rewards Credit Card account per Rewards member (Rewards member must be the primary cardmember on that account) is eligible for the Gold Elite Status award. Chase Bank USA, N.A. is not responsible for offer fulfillment or the provision of or failure to provide the Gold Elite benefits and services.

$100 Credit for Dining, Spa, and Hotel Recreational Activities: Hotel credit available at participating hotels using The Ritz-Carlton Rewards Credit Card, and requires a two night minimum length of stay, subject to availability. Credit is non-transferable or combinable with other offers, and consecutive reservations in the same hotel are not valid. Credit must be used during original reservation, no cash back, and may not be applied to room rate or hotel goods or services provided by a third party. Not valid on room rate, alcohol, taxes or gratuities. Chase Bank USA, N.A. is not responsible for offer fulfillment or the provision of or failure to provide the Gold Elite benefits and services.

Upgrade to the Ritz-Carlton Club: Offer valid at participating hotels on up to three paid stays per Account Year using The Ritz-Carlton Rewards Credit Card with a seven night maximum length of stay, subject to availability at time of reservation. (“Account Year” means the year beginning with your account open date through the first statement after the anniversary of your account open date, and each twelve billing cycles thereafter.) Certificate is non-transferable, and not combinable with other offers. Chase Bank USA, N.A. is not responsible for offer fulfillment or the provision of or failure to provide the stated benefits and services.

$200 Annual Airline Incidentals FR: To request a statement credit to apply to qualifying airline incidental net purchase(s) made with your Ritz-Carlton Rewards Credit Card, you must contact J.P.Morgan Priority Services at the number on the back of your Ritz-Carlton Rewards Credit Card within 4 billing cycles of the purchase date. This offer applies only to non-ticket purchases made with merchants that classify their merchant location for Visa in the airline category. We do not determine whether merchants correctly identify and bill transactions as being made in a particular category. However, we do reserve the right to determine which purchases qualify for statement credits. Statement credit will post to your account within 5-7 business days and will appear on your monthly credit card billing statement within 1-2 billing cycles. Qualifying purchases made by authorized users on your account are eligible for statement credits; however, only the obligor on the account, not authorized users, may request statement credits. Maximum statement credit accumulation for this offer is $200 per calendar year.

24-Hour J.P. Morgan Premier Concierge Service: Cardmembers are responsible for the cost of any goods or services purchased through J.P. Morgan Premier Concierge.

LOUNGE CLUB™ Airport Lounge Access: Certain terms, conditions and exclusions apply. Please refer to the Terms and Conditions section in the LOUNGE CLUB™ Listing that you will receive upon enrollment. The Ritz-Carlton Rewards® is not responsible for offer fulfillment or the provision of or a failure to provide the stated benefits and services.

Annual Fee and No Foreign Transaction Fee: Please see Pricing & Terms for complete details about rates, fees, and other costs.

Travel and Purchase Protection: Certain restrictions, limitations, and exclusions apply. Once your account is opened, please see your Guide to Benefits for details.

Earning Rewards: You will earn 5 points for each $1 of The Net Purchases charged to your guest room at participating hotels. You will earn 2 points for each $1 of net purchases made at merchants that classify their merchant location for Visa in any of the following categories: airlines, car rental agencies (excluding truck, trailer, and RV), dining establishments. Online and catalog purchases are not eligible to receive the 2 points unless the merchants have correctly identified and billed the transactions. We do not determine whether merchants correctly identify and bill transactions as being made at locations in each particular category. However, we do reserve the right to determine which purchases qualify for the 2 points. You will earn 1 point for each $1 of all other net purchases. (“Net Purchases” means purchases of goods and servies made by you or any authorized user on your Card Account minus any returns or refunds.) Point accrual will begin upon the Enrollment Date in the Card Rewards Program. (“Enrollment Date” is the day on which we approve you as a Card Rewards Program member.) No retroactive points will be awarded. You do not earn points on balance transfers, cash advances, cash-like charges such as travelers checks, foreign currency, and money orders, any checks that are used to access your Card Account, overdraft advances, interest, unauthorized or fraudulent charges, or fees of any kind, including fees for products that protect or insure the balances of your Card Account. Points will be deducted for any returns or credits made on your Card Account. Points will appear on your monthly statement. From time to time there may be promotional offers for the Card Rewards Program, which provide the opportunity to earn additional points as defined by the terms of the promotion. There is no maximum number of points that you can accumulate in the program. All Ritz-Carlton Rewards terms and conditions apply. See Rewards Program Rules and Regulations which will be mailed after your account is established.

THE RITZ-CARLTON® REWARDS PROGRAM INFORMATION
Points accrued and awards issued are subject to the terms and conditions of The Ritz-Carlton Rewards program. Click here, http://www.ritzcarltonrewards.com, for complete terms and conditions of The Ritz-Carlton Rewards program, including all redemption values and the list of participating hotels. Terms and conditions of The Ritz-Carlton Rewards program may be modified and services, benefits and participating hotels may be added or deleted at any time without notice to Cardmembers. Individuals whose request for a credit card are not approved will not be enrolled in The Ritz-Carlton Rewards program through this offer, although existing Ritz-Carlton Rewards memberships will not be affected. Additional authorized users will not be enrolled in The Ritz-Carlton Rewards program as a result of this offer. The Ritz-Carlton Rewards points awarded through the use of the authorized user’s card will only be credited to the Primary Cardmember’s Ritz-Carlton Rewards account. Employees of The Ritz-Carlton Hotel Company, L.L.C., and Marriott International, Inc., and their subsidiaries are ineligible to participate in The Ritz-Carlton Credit Card Rewards program and are ineligible to earn points with The Ritz-Carlton Rewards Credit Card.