Gratuities – A 20% service charge will be added for each spa service. Additional gratuities are at your discretion.
Cancellations – You must notify us 3 hours in advance to avoid being charged 100% of the scheduled service. Cancellation of packages requires 24-hour notice.
Running Late – Arriving late limits the time for your day spa treatment. Please be on time so that the next guest will not be delayed. If you are late, the full value of your treatment will be applied.
Health Considerations – When you are booking, please notify us of any health considerations, such as high blood pressure, allergies, any physical ailments or disabilities, or if you are pregnant. This way, we can suggest an appropriate treatment.