The Spa at the Grand Hotel

Grand Hotel Marriott Resort, Golf Club & Spa

One Grand Boulevard, P.O. Box 639 · Point Clear, Alabama 36564 USA

  • +1-251-990-6385
  • Appointment is Required

The Spa at the Grand Hotel

  • +1-251-990-6385
  • Appointment is Required

How to Spa & FAQs

BOOK SPA SERVICES

Policies

  • Spa guests must be at least 16 years old to use the Fitness Center, fitness classes, body therapies and massage services. Guests under the age of 16 are most welcome to enjoy salon services.


  • We recommend you schedule your desired spa services at least two weeks prior to your arrival.


  • The Spa, Spa Salon and Fitness Center are non-smoking facilities.


  • To preserve the Spa's tranquil environment, the use of cellular telephones and pagers is prohibited.

Cancellations

Please note that cancellations for single services must be received a minimum of eight (8) hours prior to appointment time, or the full service fee is charged. Multiple or package services must be cancelled 24 hours prior to appointment time. Group reservations are subject to contracted agreement. All no-shows will be charged the full value of the service.

Hours of Operation

Spa Hours*

The Spa is open Sunday through Thursday 8 a.m. to 6 p.m., and Friday and Saturday 8 a.m. to 7 p.m., with the first service beginning at 8 a.m. and the last service beginning at 5 p.m.


Spa Fitness Center Hours*

The Fitness Center is open 24 hours daily with hotel key access.


Spa Indoor Pool Hours*

The Spa indoor heated pool is open daily 6 a.m. to 11 p.m.


The pool is not lifeguard supervised, and swimming is at your own risk. Children under the age of 16 must be supervised by an adult.


Spa Salon Hours*

The Spa Salon is open 8 a.m. to 6 p.m. daily.


*Times may vary by season and holidays.

Frequently Asked Questions

How early should I arrive for my spa appointment?

Please arrive a minimum of 30 to 45 minutes before your first treatment, or 15 minutes before your first Salon treatment. By arriving early, you will be able to check in, relax and fully enjoy your spa experience. You may wish to shower, use the steam, sauna or whirlpool, or even work out in our fitness center prior to your appointment.


Please remember that your appointment time has been scheduled just for you, and if you arrive late, your treatment time will be shortened. Should this happen, we will do our best to accommodate you, but out of respect to all guests, we cannot guarantee your full service.


What should I bring?

The Spa at The Grand Hotel provides robes, spa sandals and a private locker for your personal belongings. If you plan to work out, please bring appropriate workout attire and footwear. The fitness center is open 24 hours daily with hotel key access. (Times may vary by season and holidays). Swimsuits (optional) may be worn in the whirlpool or for wet treatments, and of course, required in the swimming pool.


We highly recommend that you do not bring jewelry or any other items of great value.



Do I have to disrobe completely for my treatment?

Our therapists have been trained to respect the privacy of our guests. During each treatment, the areas of the body not involved will be covered. If you feel more comfortable, you may wear underwear so that you can relax and enjoy your treatment.


Is it possible to request a male or female therapist?

The Spa at The Grand Hotel will fulfill this request whenever possible to make your visit pleasurable and relaxing.


Is it okay to visit The Spa if I am pregnant or have a medical condition?

Absolutely! Many treatments are available for the mother-to-be, and our professional staff will advise you on which treatments may not be appropriate. Please inform our staff when you make a reservation if you are pregnant, have high blood pressure, allergies or any other condition we should know about.


Is gratuity included in the price of the treatment?

Gratuity is not included in the price of an individual treatment. In appreciation to the staff for outstanding service, gratuities may be given at your discretion. For your convenience, a gratuity of 20% will be added to all spa packages and group appointments.