Changing and Canceling Reservations
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Changing and Canceling Reservations  Questions
1. Can I make a change to my existing reservation on Marriott.com?
2. Can I cancel a reservation on Marriott.com?
Changing and Canceling Reservations  Answers
1. Can I make a change to my existing reservation on Marriott.com?
Yes. You can change your guest information, travel dates, room preferences and billing information for existing reservations.
  1. Go to the Marriott.com homepage (http://www.marriott.com).
  2. Click the "Change/Cancel Reservations" tab, which can be found to the left of the picture on this page.
  3. Enter your last name and confirmation number and click "Find". If you have an online account, you can view your reservations by clicking "View Your Reservations" on the left-hand side of the page. Enter your user name and password in the boxes provided.
  4. On the "Reservation Confirmation" page, select either "Make changes to this reservation", "Cancel entire reservation" or "Reserve another room at this hotel".
  5. When you select "Make changes to this reservation", you can click a corresponding link to modify "Date & Rates", "Room Preferences", "Guest Information", "Room Type", "Number of Rooms" or "Billing Information".
  6. You can change your reservation on this page. You may be asked to complete specific steps of the Marriott.com reservation process before your changes are completed. Once your changes are completed, you must click the red "Update" button to finalize the process.
  Learn about making a change to a Marriott Rewards redemption reservation >>  
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2. Can I cancel a reservation on Marriott.com?
Yes.  To cancel a reservation on Marriott.com, click on Change/Cancel Reservations from the home page.  Retrieve your reservation information as described in FAQ #7 and click ‘Cancel this reservation’.  Please remember to retain the cancellation number for your records.
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