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Hotel Details and Amenities

Every Marriott hotel has its own website that provides specific hotel details such as amenities, policies and rate rules. Hotel websites also provide floor plans, photo galleries and other information to future guests. A hotel’s website can be accessed by selecting a specific hotel from the search results list and clicking “View Hotel Website” in the overview pop-up.

Hotel Information
How can I get directions to a hotel?

Click the "Local Area" link located over the main image on any hotel website. You may then click on "Maps & Transportation", located under the "In This Section" area. Please note that driving directions are not available for all countries.

How can I find out if a hotel offers airport transportation?

For information regarding airport and other local transportation options, click the "Local Area" link located over the main image on any hotel website. You may then click on "Maps & Transportation", located under the "In This Section" area.

How can I find out if a hotel offers high-speed Internet access?

Click the "Hotel Details" link, located below the hotel name on any hotel website. The high-speed Internet access information will be displayed under "Arrival Information". You can also search the "Find and Reserve" page for hotels with high-speed Internet access.

How can I find out what area businesses are near a hotel?

Click the "Local Area" link located over the main image on any hotel website. You may then click "Visitor's Guide" under the "In This Section" area. This will take you to a search page where you can locate nearby business, shopping centers, restaurants and other points of interests. You can map these businesses and get driving directions. This feature may not be available for all hotels outside of the United States.

How do I view photographs of a specific Marriott property on my SmartPhone?

The app will display a sample image of a specific Marriott property on the Property Detail page. When you select the image, it will open a gallery of photos for that property.

  

Hotle Policies
Do hotels allow pets?

Pet policies vary from hotel to hotel. To check if pets are allowed, click the "Our Hotel" link located over the main image on any hotel website. Pet Policy information will appear in the Arrival Information tab.

You can also filter your search results for pet-friendly hotels once a list of hotels is displayed. Simply check the “Pet friendly” box in the amenities list to the right of the page, under Filter Results.

Why does Marriott have a Smoke-free Hotel Policy?

Marriott is committed to providing its guests and associates with a smoke-free environment, and is proud to boast one of the most comprehensive smoke-free hotel policies in the industry.
Although smoking is not permitted within hotel buildings, guests are permitted to smoke outside in designated areas. Guests who do not comply will be charged a room-recovery fee to restore guest rooms to a smoke-free condition.

Contact us

Have a question or concern?
Email us and we will get back to you within 24 hours.

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Reservations
In the USA & Canada: 1-888-236-2427
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Marriott Rewards Members
In the USA & Canada: 1-801-468-4000

Customer Support
In the USA & Canada: 1-800-721-7033
Global customer support

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