Marriott Rewards / Profile Account
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Marriott Rewards - Profile Account  Questions
1. How do I change my name on the Marriott Rewards account?
2. Can a Marriott Rewards account be held in a company’s name?
3. I forgot my email/Marriott Rewards Number. How can I find out what they are?
4. Why am I getting an error message when signing into my profile and accessing my Marriott Rewards account information?
5. How do I change my name on the Marriott Rewards account?
Marriott Rewards - Profile Account  Answers
1. How do I change my name on the Marriott Rewards account?
Name changes can be made by providing a form of legal documentation, such as a copy of your marriage license, divorce decree or legal name change document. This can be faxed to us at 801-468-4033 or mailed to: Marriott Rewards 310 Bear Cat Drive Salt Lake City, Utah  84115.  Please include your Marriott Rewards number with your documentation.
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2. Can a Marriott Rewards account be held in a company’s name?
The Marriott Rewards program is an individual program. We do not offer joint or corporate accounts.

If your company would like to have their employees join the Marriott Rewards Program, each employee can enroll by going to our website at: https://marriott.com/rewards/join/join.mi, or by calling our enrollment line at 1-800-367-6453.
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3. I forgot my email/Marriott Rewards Number. How can I find out what they are?
Your Marriott Rewards number and password hint can be retrieved online by selecting 'Forgot password' on the Sign In page.  To display your password hint, enter your Email address or Marriott Rewards number, first name, last name, country and zip/postal code. 
You can have your password sent directly to the email address on your account by following these steps:
  1. Click on "Sign In" from the Marriott.com homepage.
  2. Click on "Forgot Password".
  3. Enter the requested information and click "Submit". Your Marriott Rewards number and password reminder will be displayed.
  4. Use the "Email my password" option to have the system forward a copy of your password to the email address noted on your account.
    If you are still having difficulty, email us or contact us in the US at 1-800-721-7033.
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4. Why am I getting an error message when signing into my profile and accessing my Marriott Rewards account information?
There are several reasons this error may occur:
  • Your “signed in” session may have timed out. Try signing out and then sign back in to view your account information. 
  • You may have an account on Marriott.com, but your Marriott Rewards number was not correctly linked with your account. Sign in at www.marriott.com. At the top of the page, click on “My Account”. Then, click on "Add Marriott Rewards Number >>" and enter your Marriott Rewards number.

If you still cannot access your Marriott Rewards information, please contact Marriott Rewards Customer Support  and we’ll be happy to assist you.
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5. How do I change my name on the Marriott Rewards account?
Name changes can be made by providing a form of legal documentation, such as a copy of your marriage license, divorce decree or legal name change document. This can be faxed to us at 801-468-4033 or mailed to: Marriott Rewards 310 Bear Cat Drive Salt Lake City, Utah 84115. Please include your Marriott Rewards number with your documentation.
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