2019 Stephen Garff Marriott Award of Excellence for Culture, Central Germany Business Council

Stephen Garff Marriott Award of Excellence for Culture
Central Germany Business Council
Germany

Marriott’s culture makes us who we are. It’s our core values that set us apart from our competitors. The Central Germany Business Council understands that our core values—putting people first, pursuing excellence, embracing change, acting with integrity and serving our world—are essential to the success of the company. With 30 hotels in the Central Germany region spanning 350 miles, the Business Council makes it their mission to create opportunities for all associates in their hotels to live out the company culture.

Together, leaders within the Council have adopted the “put people first” value as the foundation for everything they do. They’ve implemented the TakeCare movement throughout the region, providing opportunities for associates to improve their health and develop a positive lifestyle with trainings on nutrition, stress management and education. In 2018, more than 170 associates across the region participated in the J.P. Morgan Corporate Challenge 5K Run in Frankfurt.

The Business Council deeply cares about refugees in Germany. Hotels have offered refugees career events, cooking sessions and hotel tours. As a result, nearly 20 internships and apprenticeships have been offered to refugees.

Each year, the Central Germany Business Council partners with North Germany and South Germany Business Councils to organize the Young Talent Conference. The conference brings together the best-of-the-best young hospitality students to learn about careers in the industry, network with Marriott associates and apply for apprenticeships at hotels. Last year, 86% of those apprenticeships resulted in full-time position hires.

The Business Council also provides monthly training opportunities across disciplines for career growth. Trainings include communication, business etiquette, cultural trainings and more. The wide variety of training available has also enabled a smooth transition for SPG hotels integrating into the various Marriott processes.

The Business Council has a long-standing partnership with SOS Children’s Villages, which supports children without parental care and families at risk, and hotel associates regularly volunteer time and make donations to support its efforts. The Council also organizes two-week training opportunities at an SOS site for associates to get to know more about the organization’s mission and daily life.

Sabine Lambrecht, Director of Human Resources at the Heidelberg Marriott Hotel, sums up the importance of the company culture. “Lifting the culture demonstrates the opportunity to grow with Marriott. If we can show how that sets us apart, new associates won’t have to look anywhere else to further their careers.”

Central Germany Business Council, Stephen Garff Marriott Award of Excellence for Culture, Germany
Associates from the Central Germany Business Council

Associates from the Central Germany Business Council

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