Eucaris García, J. Willard Marriott Award of Excellence

Eucaris García
Housekeeping Senior Supervisor
AC Hotel Panama City
Panama City, Panama

As Housekeeping Senior Supervisor at the AC Hotel Panama City in Panama, Eucaris Garcia never says no to a challenge. In fact, she looks at challenges as the best part of her job, saying, “I never want to be afraid to try!” It’s that credo that has guided her throughout her 20-year career with Marriott.

She began her journey at the Panama City Marriott hotel as a public area attendant. She was recognized for her zeal in taking on new challenges and was promoted to several different roles, including mini-bar attendant as well as supervisory roles in housekeeping and laundry. When asked if she would be interested in joining the opening team at the AC Hotel, Eucaris jumped at the chance for a new challenge. She now leads a team of nearly 10 associates, including housekeepers and laundry, and public area attendants.

Her passion for learning extends to her team. She is a dedicated mentor and loves to help her team learn new things and take advantage of the company’s training opportunities. And, for the last three years, Eucaris has volunteered to lead and train students from the local orphanage. She helps mentor the young students, teaching them daily tasks in her department and helping them put into practice all they have learned.

Each morning, Eucaris arrives at work by 6:30 a.m. and walks the entire hotel from top to bottom, inspecting rooms and public areas to ensure they meet her standards. She has been performing these “sweeps” as part her day since she worked at the Panama City Marriott. During the last sweep of her shift several years ago, she was asked to help the Special Events team with an unhappy mother-of-the-bride. The bride had spilled dirty water on her family heirloom dress, and the wedding was to begin in 30 minutes. Eucaris gathered her team and they quickly set to work to delicately remove the stains. She was able to restore the dress in time for the bride to wear the dress as originally planned.

Eucaris Garcia, Housekeeping Senior Supervisor, AC Hotel Panama City, Panama City, Panama
Eucaris García

Eucaris García

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