Haben Tesfamariam, J. Willard Marriott Award of Excellence

Haben Tesfamariam
Housekeeping Manager
Marriott Marquis Washington, DC
Washington, District of Columbia

Haben Tesfamariam is always on the move. No matter what her responsibilities are, she is never in just one place at the Marriott Marquis in Washington, D.C. She was recently promoted from food & beverage administrative assistant to housekeeping manager and says, “I don’t see a chair all day! And that’s just how I like it!”

Born in Ethiopia, her family moved to Eritrea for her school age years. By the time she was 15, she had to choose between joining the country’s army or pursuing an education. However, her road to education would not be easy—she was sent back to Ethiopia by herself as a young refugee and remained there for four years before making her journey to the U.S. She enrolled in the University of the District of Columbia, joined the Goodwill Hospitality training class at the Marriott Marquis and was selected as a charter member of the hotel in 2014.

Since then, Haben has focused on securing a future for herself and for her family in Eritrea. A year ago, she purchased her own home and was able to bring her father to live and work in the U.S. He is now employed in the Stewarding department at the Marriott Marquis.

Haben demonstrates compassion in everything she does for associates and guests alike. When an associate returned to work after having a second child, Haben stepped in to assist with finding babysitting services and even brought meals to the family. Once she was helping two guests find a room that could accommodate a wheelchair and overheard them discussing how much they liked her earrings. Later, on her way out of town to visit family, she bought two pairs of the same earrings and left them at the front desk for the guest and her sister.

Karen Ayad, Director of Food & Beverage, admires Haben’s positive approach to her work, saying, “She embraces every situation as an opportunity to help others without hesitation or thought for herself.”

Haben Tesfamariam, Housekeeping Manager, Marriot Marquis Washington, DC, Washington, DC
Haben Tesfamariam

Haben Tesfamariam

More Stories of Excellence

Eucaris García

Eucaris García

Housekeeping Senior Supervisor
AC Hotel Panama City
Panama City, Panama

Sharon Gidden

Sharon Gidden

Server
Toronto Airport Marriott Hotel
Toronto, Canada

Asela Jayaweera

Asela Jayaweera

Director of Recreation
Sharq Hotel Village & Spa,
a Ritz-Carlton Hotel
Doha, Qatar

Mary Jiang

Mary Jiang

Laundry Manager
Sanya Marriott Yalong Bay Resort & Spa
Sanya, P.R. China

Jozsef Ladanyi

Jozsef Ladanyi

Director of Loss Prevention
St. Pancras Renaissance Hotel London
London, United Kingdom

Pamela McClain

Pamela McClain

Accounting/Human Resources Manager
The Raphael Hotel
Autograph Collection
Kansas City, Missouri

Hung Quach

Hung Quach

Banquet Server
Renaissance Orlando at SeaWorld
Orlando, Florida

Dimitris Taktikos

Dimitris Taktikos

Doorman
Hotel Grande Bretagne,
a Luxury Collection Hotel, Athens
Athens, Greece

Drew Tenerio

Drew Tenerio

Rooms Controller, Guest Services Representative
San Francisco Marriott Marquis
San Francisco, California

Aloft Asheville Downtown

Alice S. Marriott Award for Community Service

Aloft Asheville Downtown
Asheville, North Carolina

Courtyard by Marriott Pune Chakan

J.W. Marriott, Jr. Diversity Excellence Award

Courtyard by Marriott Pune Chakan
Pune, India

Le Méridien Phuket Beach Resort

Debbie Marriott Harrison TakeCare Award of Excellence

Le Méridien Phuket Beach Resort
Phuket, Thailand

Central Germany Business Council

Stephen Garff Marriott Award of Excellence for Culture

Central Germany Business Council
Germany