2018 Alice S. Marriott Award for Community Service London Heathrow Marriott Hotel

Alice S. Marriott Award for Community Service
London Heathrow Marriott Hotel
London, United Kingdom


In 2011, the London Heathrow Marriott established three priorities to help shape their community service efforts: environment, youth engagement and fundraising. A committee of enthusiastic people from each department in the hotel works to find ways throughout each year to support these priorities and be a shining example of Serve 360, Marriott’s commitment to making a positive and sustainable impact wherever it does business.

Every March the hotel recognizes World Wildlife Fund’s annual “Earth Hour” for climate change awareness, staging a unique event for associates, their families and the community. After dimming the lights in public areas of the hotel, talented associates choreograph a unique “glow show” of dancing glow sticks, making the event the local highlight of each year.

Since 2016, the hotel has partnered with Project Search, a transition program designed for young adults with intellectual and developmental disabilities to receive job training in their last year of high school. Every department of the hotel has rallied to support Search students, taking pride in each student’s success. Nearly 70 percent of the hotel’s Project Search students find meaningful employment, compared to the 5 percent national average. A recent graduate of the program, Brian Wallington, is employed with the hotel’s engineering team. He says, “Marriott took a chance on me and allowed me to learn new skills that have led to paid employment. They’ve given me a feeling of self-worth. I have a work family and feel safe and supported here.”

The hotel partners with the mayor of Hillingdon to raise money for four local charities, raising nearly $30,000 in cash donations and more than $90,000 of in-kind donations last year. Along with fundraising, associates volunteered nearly 12,000 collective hours.

Sales & Marketing Communications Manager Soma Saha believes the hotel’s efforts to partner with its community on its three service priorities is what fuels associates’ passion, saying, “The activities have given our associates a deeper awareness of the place in which they live and work. We see the hotel as part of our own community, not just as a business alone.”
2018 Community Service Award of Excellence winner, London Heathrow Marriott.
London Heathrow Marriott Hotel

London Heathrow Marriott Hotel

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