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The Ballantyne, a Luxury Collection Hotel, Charlotte

  • CURATE YOUR STAY

Welcome to The Ballantyne, a Luxury Collection Hotel, Charlotte

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR ARRIVAL

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities in our restaurants in compliance with local and state mandates.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

DOWNLOAD THE MARRIOTT BONVOY APP

In keeping with Marriott’s Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Guests will find complimentary hand sanitizing wipes in the guest room upon arrival.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. 

We are committed to making the amenities and services at our property available to you while complying with local regulations.

  • Fitness Center: Open 24/7 with room key access. We also offer complimentary bicycles for your use.
  • Spa: Open. Reservations required. 
  • Indoor Pool: Open. Resort and spa guests only. 
  • Outdoor Pool: Open. Registered hotel guests only and spa guests (minimum $100 spa services: Sunday-Friday). Capacity limitations may apply.
  • Shuttle: Available within 1 mile of hotel
  • Complimentary Self-Parking: Available
  • Valet Parking: Available
  • Bell Services: Available upon request.

Gallery Restaurant is open daily from 7am - 11am for breakfast (Monday-Friday), 7am - 3pm for brunch (Saturday and Sunday), Dinner 5:00 - 10:00pm (Sunday-Thursday) and 5:00 - 10:30pm (Friday and Saturday). Both indoor and outdoor dining are available. Our Private Dining Room is also available for small functions.

Gallery Bar is open 11am - Midnight.

In-room dining is available.

Afternoon Tea is available Saturday and Sunday from 1pm - 4pm.

GALLERY RESTAURANT RESERVATIONS

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Provided based on membership level.
  • Welcome Gift: Points or breakfast offered based on membership level.
  • Late Check-Out: Available upon request and based on availability.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Key: Available.
  • Mobile Dining: Available.
  • Mobile Guest Requests: Available.

 

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

The Ballantyne, a Luxury Collection Hotel, Charlotte