In keeping with Marriott's Commitment to Clean, we continue to implement several enhancements to our cleaning practices throughout our property and in guest rooms. These include:
Deeper, More Frequent Cleaning of Common Areas
- Use of electrostatic sprayers and highest classification of disinfectant products recommended by the CDC and WHO
- Disinfection/sanitization of all guest touchpoints (front desk, elevators, handrails, doorknobs, furniture, public restrooms).
- Disinfection/sanitization of all guest rooms prior to occupancy
- Disinfection/sanitization of all housekeeping, engineering, or other service tools utilized to clean guest rooms and public areas.
- Deeper cleaning of small items, such as keys, TV remotes and radios
- Placement of hand-sanitizer stations at all high-traffic public spaces and back-of-house areas
- Placement of disinfecting wipes in all guest rooms
Less Contact/Transmission Barriers
- Use of PPE equipment (face coverings) for associates who have not been vaccinated
- Required hand-washing by all associates (hand sanitizer provided as an alternative)
- Full housekeeping service, to be completed only when guest is not in room
- Relocation of credit card payment devices; reduced handling of guest's personal property
- Increased use of Marriott Bonvoy app for check-in, guest requests
Redesign of Food & Beverage Offerings
- Appropriate PPE usage for all associates handling or preparing food or beverages, all in compliance with Marriott and food industry.
- Safety protocols
- Pre-packaged food, utensils, condiments available
- Reservations advised for J&G Steakhouse and Mowry & Cotton
Redesign of Meetings & Events
- Modified floor plans with customized meeting options
- Satellite check-in with optional Plexiglass shields for group staff
- Minimization of room occupancy by livestreaming to complementary ancillary spaces
- Refreshed linen overlays provided between meals; on daily basis for meeting sets
- Pre-packaged, grab-n-go, or plated meal options (recommended); self-serve buffet available
- Wrapped, to-go utensils available upon request.