Awards
World Luxury Restaurant Awards
World Luxury Spa Award
Welcome to The Westin Surabaya
Revel in the upscale elegance of Surabaya, Indonesia
Renew in the elegance of city view with The Westin Surabaya. Have a wellness-focused stay with a luxury touch for a family retreat for each member of your family: Night Golf for dads, Spa by L'Occitane for moms, Westin Kids Club for the kids and convenient direct access to WestinWORKOUT® Fitness Studio and Pakuwon Mall. For the dynamic business travelers, hold your events and conferences at The Westin Grand Ballroom & Conference Center, the biggest ballroom in East Java which nestled conveniently nearby Satellite Toll Road and Juanda Airport.
Rooms & Suites
Reinvigorate your senses in our sophisticated rooms and suites designed with Westin Heavenly Beds.
The Westin Grand Ballroom & Convention Center
The Largest Ballroom in East Java
Welcome your delegates and VVIPs with sophisticated, modern inspired designs Welcome Lobby. At the flexible and multi-functional 3,600 square meter, The Westin Grand Ballroom & Conventions Center is the ultimate venue for annual meetings and conferences. Take advantage of Giant LED and drop-down LCD projectors and also built-in speakers in our Surabaya meeting spaces.
Learn More/
Experience the Westin Grand Ballroom & Convention Center
Virtual Tour
Click here to view of The Westin Grand Ballroom & Convention Center and more meeting space in 360 degree point of view.
What to Expect
Plan and Prepare for Your Stay
Dining in Style
Magnolia Restaurant
Get fancy in a luxury dining at the award-winning restaurant, Magnolia. Overlooking the cityscape of Surabaya, the restaurant serves International favorites cuisines such as meat carvings and ocean-fresh seafood, and curated healthy in Eat Well menu.
Dining in Style
Sky Lounge
Unravel your day in the highest lounge in Surabaya. In the daylight, the elegant afternoon tea. When the sun goes down, raise your glass to the lively ambience with live music everyday. Serves signature cocktails inspired by local and international.
Elevated Stay
Westin Club Lounge
A stylish retreat overlooking West Surabaya from the highest floor of the house, the Westin Club Lounge welcomes guests of our suites and club accommodations to enjoy complimentary suites breakfast, light dinner and evening cocktail.
Cosmopolitan Hotspot
Stay in Surabaya’s finest integrated hotel located within the biggest Shopping Mall in Indonesia, Pakuwon Mall. The Westin Surabaya is located at the heart of West Surabaya’s bustling business and commercial district.
Thoughtful Amenities
The Westin Surabaya provides a soothing, modern yet luxurious escape amidst the bustling city with our signature Heavenly® Beds and lavender balm for your #sleepwell night in all 204 rooms and suites.
Incredible City View
Our hotel occupied levels 29 to 39 floors on one the tallest hotel buildings in Surabaya, offering an unbeatable 360-degree West Surabaya skyline view. Enjoy afternoon tea and light dinner at Westin Club for club and suites guests.
Spa by L'Occitane
Relax in Luxury
Set on the 6 floor of the iconic The Westin Surabaya, Spa by L’Occitane offers an elegant environment and luxurious personalized treatments, this tranquil sanctuary inspires relaxation, offers respite, and creates unforgettable experiences.
OUR LOCATION
Tel: +62 31-29710000
GETTING HERE
The Westin Surabaya
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, East Java, Indonesia, 60216
Airport Shuttle: Rp460000
Alternate Airport Transportation:
On-Property:
Private Car Service:
Limousine/Van Service
Local Shuttle: Rp490000
Nearby:
Bus Station:
Terminal Purabaya Bungurasih
Terminal Surabaya Joyoboyo
Train Station:
Stasiun Surabaya Gubeng
Stasiun Surabaya Pasarturi Property Details
Free Wifi
Bicycle Rental
Dry Cleaning Service
Laundry
Room Service
24 Hour Room Service
Wake up Calls
Daily Housekeeping
Turndown Service
Service Request
Check-in: 3:00 pm
Check-out: 12:00 pm
Minimum Age to Check In: 18
Pet Policy
Pets Not Allowed
Parking
Complimentary On-Site Parking
Off-Site Parking
Pakuwon Mall 0.5 KM
Additional Parking Information
Valet parking available at IDR 50.000 per parking. In and out privileges is not available.
Policies and Payments
Accepts: Cash, Credit Cards
Services
Concierge desk service
Property has elevators
Languages spoken by staff:
English, Indonesian, Mandarin, Bahasa Melayu, Javanese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-29710000
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Valet parking for vehicles outfitted for drivers in wheelchairs
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Electronic Room Key
Flashing Door Knockers
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Mobility accessible rooms
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
Toilet Seat at Wheelchair Height - Toilet for Disabled
Certifications
ISO 14001 Certified
Footprints
Carbon Footprint: 104.79 kg per room night
Water Footprint: 1258.28 liters per room night
Environmental Practices
Guest Room Recycling
What are the check-in and check-out times at The Westin Surabaya?
The check-in time at The Westin Surabaya is 3:00 pm and the check-out time is 12:00 pm.
Does The Westin Surabaya allow pets?
The pet policy at The Westin Surabaya is:
Pets Not Allowed
What are the parking options at The Westin Surabaya?
The parking options at The Westin Surabaya are:
Complimentary On-Site Parking
Off-Site Parking: Pakuwon Mall 0.5 KM
Valet parking available at IDR 50.000 per parking. In and out privileges is not available.
What property amenities are available at The Westin Surabaya?
The property amenities at The Westin Surabaya are:
Restaurant
Fitness Center
Spa
Outdoor Pool
Meeting Space
Free Wifi
Bicycle Rental
Dry Cleaning Service
Laundry
Room Service
24 Hour Room Service
Wake up Calls
Daily Housekeeping
Turndown Service
Service Request
Does The Westin Surabaya have Wi-Fi?
Yes, The Westin Surabaya has free Wi-Fi available to hotel guests.
The Westin Surabaya
New York Hotels
Paris Hotels
Boston Hotels
San Diego Hotels
London Hotels
Chicago Hotels
San Francisco Hotels
Nashville Hotels
Washington DC Hotels
New Orleans Hotels
Orlando Hotels
Las Vegas Hotels
Denver Hotels
Los Angeles Hotels
Miami Hotels
Toronto Hotels
Miami Beach Hotels
Phoenix Hotels
Sedona Hotels
Santa Barbara Hotels
Charleston Hotels
Island of Hawaii Hotels
Bahamas Hotels
Destin Hotels
Puerto Rico Hotels
Best Rate Guarantee
Marriott Bonvoy Moments
Opens a new window
Activities
Opens a new window
Marriott Insiders
Opens a new window
Marriott Bonvoy Traveler
Opens a new window
Travel Experiences
Travel Insurance
Opens a new window
Shop Marriott
Opens a new window
Shop Westin
Opens a new window
Gift Cards
Opens a new window
About Marriott
Careers
Opens a new window
Travel Professionals
Opens a new window
Group Partners
Opens a new window
Developers
Opens a new window
Affiliates
Investors
Opens a new window
News
Opens a new window
Bill Marriott's Blog
Opens a new window
Tony Capuano’s Blog
Opens a new window
Heart of the House
Opens a new window