Welcome to The Ritz-Carlton, Almaty

The Ritz-Carlton, Almaty, the luxury hotel in Almaty

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Experience The Ritz-Carlton, Almaty the first true luxury hotel in Kazakhstan, offering unparalleled Ritz-Carlton service in the best location in City on footsteps of the Alatau Mountains with most spacious rooms and suites, restaurants and bars on the upper floors of the Hotel providing quests unique culinary experience and SPA facilities. The Ritz-Carlton, Almaty is the meeting point for all appreciating design and aesthetics and brings together people from culture, fashion, design, media, and arts contributing to the reputation of Almaty as an attractive destination both for tourists and business travelers.

Rooms & Suites

FEATURED AMENITIES ON PROPERTY
Room service
Business center
Concierge services
Fitness center
Mobile check-in
Free WiFi
Indoor pool
Local expert
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Commitment to Clean

As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Click to see updates and learn more about what to expect at our hotel.

Property Details

Restaurant

Spa

Fitness Center

Indoor Pool

Hot Tub

Daily Housekeeping

Turndown Service

Meeting Space

Convenience Store

Dry Cleaning Service

Laundry

Room Service

Wake up Calls

Free Wifi

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Smoke Free Property

Pet Policy

Pets Welcome.

Pets 10 kg or less allowed with cleaning fee of KZT 45000 + VAT per day

Maximum pet weight: 10kgs

Maximum Number of Pets in Room: 1

Parking Complimentary On-Site Parking
Off-Site Parking

Essentai Mall .1 KM

Valet

PerStay: 〒2000

Policies and Payments

Accepts: Cash, Credit Cards

Services

Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
English, Russian, Kazakh, French, Turkish

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +7 727-3328888

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors

Footprints

Carbon Footprint: 167.62 kg per room night

Water Footprint: 1780.54 liters per room night