WHAT TO EXPECT

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Utilizing enhanced technologies, including disinfectants, to support our already rigorous cleanliness protocols.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our property available to you while complying with local regulations.

• Taybeh: Breakfast (7AM-11AM), and Lunch (1:00PM-3:30PM), Dinner (7:00PM-10:30PM)
• Aqwas: 12PM-12AM.
• Amwaj: Dinner (7PM-11:00PM).
• Sabeel: 10:00AM - 6:30PM.
• Kubba Levantin: Dinner (7:00PM-11:00PM). 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Breakfast is being served starting from 7AM - 11AM at Taybeh restaurant.
• Late Check-Out: Member and Silver Elite will get the priority for a late check out based on the availability. Gold Elite will get the 2PM late check out based on the availability. Platinum, Titanium, Ambassador Elite will get the 4PM late check out based on the availability.
• Mobile Check-In/Check-Out: The check in/check-out process is available to any guest who have Marriott Bonvoy Account with an active membership no matter what is the tiers, members can do mobile check-in and add the estimated time for their arrival but they still need to pass by the Welcome Desk so that we can finish the check in process and the same applies for the mobile check-out process.
• Mobile Key: The mobile key is available to any guest with an active membership. Guest can request to go keyless through the Marriott Bonvoy App. This service is applicable to all members despite their tier after passing by the reception for registration.
• Mobile Dining: QR coded menus have been launched for dining options, our members can text us through the app to place their order.
• Mobile Guest Requests: Marriott Bonvoy members can submit their request using the App, they are also able to text specific requests such as stay extension, restaurant reservations and more.