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Sheraton Grand Nashville Downtown

  • WHAT TO EXPECT

Welcome to Sheraton Grand Nashville Downtown

Thank you for selecting Sheraton Grand Nashville Downtown for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Nashville has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

The health and wellbeing of our guests and team are of paramount importance to us. Through our partnership with Ecolab, we adhere to rigorous cleaning standards based upon guidance from the Centers for Disease Control and Prevention (CDC). We have installed over 50 hand sanitizer stations throughout the hotel.
Mobile check in and mobile key along with service request can be requested thru the Marriott Bonvoy App.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations. Our restaurants, lounge, fitness center, and valet parking are available without restrictions.

Library Restaurant and Lounge: Open daily for breakfast, lunch, and dinner

Skye Lounge: Open Wednesday-Saturday, 8pm-2am

Gift shop/Coffee shop: Open Daily

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Lounge Access: Club lounge is currently closed.
  • Welcome Gift: To qualifying Marriott Bonvoy members points offered
  • Late Check-Out: Late checkout services offered
  • Mobile Check-In/Check-Out: Mobile check in and check out offered to all Marriott Bonvoy Members
  • Mobile Key: Mobile key offered to all arriving Marriott Bonvoy Members
  • Mobile Guest Requests: Mobile guest request offered to all Marriott Bonvoy Members

 

Need Help?

Contact Sheraton Grand Nashville Downtown for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 615-259-2000
623 Union Street, Nashville, Tennessee, USA, 37219