WHAT TO EXPECT

• Signage is visible throughout the hotel to remind guests and staff to maintain social distancing, wear face coverings, seating capacity reduction in our Lobby, and partitions installed at the front desk.
• Mobile check-in and key, service requests, and express check-out are offered for a contactless experience via the Marriott Bonvoy Mobile app.
• Residence Inn's full hot buffet breakfast is currently unavailable however we are offering complimentary grab and go breakfast to reduce unnecessary contact.
• Hotel pool is currently closed.
• Fitness facility is open but subject to reservation availability, limiting the number of guests allowed entry at a time.
• Shuttle service is currently not available.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Increased focus and frequency of cleaning and disinfection with special focus on high traffic and touch areas. In addition, guest accessible disinfecting wipes and sanitizer are now available at entrances and all high traffic areas.
• Personal Protective Equipment (PPE): All staff members will wear PPE (face coverings, gloves etc.) based on activities they are performing and based on direction by the local authorities.
• Room Amenities: We have reduced paper and other non-necessary amenities in guestrooms. Disinfectant wipes are available in each guestroom as well as upon request
• Electrostatic Spraying: We're utilizing enhanced technologies such as electrostatic sprayers, a highly effective system that supports our cleaning protocols in place.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

At Residence Inn Woburn, we are committed to making the amenities and services at our property available to you while complying with state regulations, including Massachusetts order for face coverings and reinforcing social distancing. The modifications we have made include:

• Breakfast: Grab and Go available daily.
• Pool: Open
• Fitness Center: Open
• Shuttle: Closed
• Gatehouse: Open, social distancing.
• Housekeeping: Limited to 1x per week, time scheduled in advanced required.

Breakfast: Grab and Go available daily, offering contactless option.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Contactless Grab and Go Breakfast available daily
• Lounge Access: Gatehouse is open, social distancing required, mask required
• Mobile Check-In/Check-Out: Available via Marriott Bonvoy Mobile app
• Mobile Guest Requests: Available via Marriott Bonvoy App