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Welcome to The Ballantyne, a Luxury Collection Hotel, Charlotte

Experience the charm of Charlotte, NC at The Ballantyne

Located in Charlotte, NC, The Ballantyne, A Luxury Collection Hotel, Charlotte provides luxurious hotel accommodations in an exceptional location, moments from premier shopping in SouthPark, exciting outdoor recreation at Whitewater Center, Ballantyne neighborhood dining and entertainment. Luxuriate at The Spa at Ballantyne or wade in the refreshing pools. Treat yourself to afternoon tea served with exquisite sweets and savories. Experience immersive seasonal events like the Whiskey Club at Ballantyne and holiday festivities. In your spacious hotel room, explore the in-room dining menu and order scrumptious cuisine from Gallery Restaurant, offering fine dining and weekend brunch. Savor cocktails at The Ryal lobby bar offering picturesque outdoor views. Walk to Ballantyne Village or to Ballantyne Corporate Park from our hotel or enjoy the complimentary shuttle. Choose from a collection of indoor ballrooms and outdoor meeting, wedding and event venues and enjoy an engaging group activity for a memorable event.

Rooms & Suites

Culinary Excellence

Upscale dining plays a leading role in creating unforgettable guest experiences at the hotel. Highlights include spacious patios with lovely views, room service options and exceptional cuisine.

On-Site Dining

Wellness & Relaxation

Spend A Day At The Spa

The Spa at Ballantyne boasts an indoor pool, resistance pools and whirlpool, fitness facilities, a eucalyptus steam room and sauna, a relaxing lounge, a boutique and dining.

The Spa at Ballantyne

Resort-Style Recreation

Sports and Leisure

The Ballantyne experience encompasses a wealth of leisure and recreational offerings, including pools, yoga, and a fitness center. Personal training is available.

Outdoor pool with letter "B" stenciled in pool floor, chaise lounges.
Fitness room with yoga mats and stability balls, punching bag.
Room full of different fitness equipment.


The Ballantyne, a Luxury Collection Hotel, Charlotte

10000 Ballantyne Commons Parkway, Charlotte, North Carolina, USA, 28277

Tel: +1 704-248-4000
Distance from Property: 18 Miles
Phone Number: +1 704-359-4000
Visit Website
Alternate Airport Transportation

SilverFox Limousine


Private Car Service

Limousine/Van Service

Local Shuttle Complimentary


Bus Station

Charlotte Bus Station

Subway Station

I-485/South Boulevard Station

Train Station

The Ryal Bar Balcony
Complimentary Valet Parking

Complimentary valet, self parking and large vehicle parking are available.


Plan and Prepare for your Stay


The concierge can curate unique experiences as well as provide recommendations and information to enhance your visit. Call (704) 248-4055 or email

The Lodge

Explore The Lodge at Ballantyne a unique event venue with 35 guestrooms located adjacent to The Ballantyne.

The Lodge Event Venue

Business Center

The business center includes an ATM, two apple computers with a printer available at a fee.

Business Center

Sustainable Practices

The Ballantyne is committed to demonstrating best practices in sustainability. A dedicated green committee meets regularly to continue to develop ways Ballantyne can be more environmentally friendly.

Carolina Event Venue - Hollow Square Setup
Water Efficiency
  • Implemented “green card,” an environmentally friendly program for guests if they do not want to have linen changed in rooms during their stays.
  • This program has reduced laundry processing by 35%.
  • Participate in Make A Green Choice (MAGC) program, rewarding guests with SPG points if they decline housekeeping service for multiple night stays.
  • Natura Water available for meetings and events.
  • All rooms feature low-flow toilets.
  • Use low aerator faucets in guest rooms.
  • Banquets staff is serving water from pitchers and in glasses instead of plastic bottles when requested.
  • Use a private water system through four detention ponds which hold surface water to irrigate the landscape and recaptures 70% of run off to reuse for irrigation and main water supply purposes.
  • Significant water use savings are achieved with drip irrigation, high uniformity nozzles, planting materials and water use zones.
  • Trees, shrubs and other planted materials selected are native to the area and require low water volume to maintain. (planted over 800 trees on golf course)
  • Detained run-off into pond use for irrigation at hotel and surrounding Ballantyne Corporate Park.
  • Utilize low flow automatic faucets.
Energy Efficiency
  • Installed 75 light sensor devices to automatically turn off lights when not in use in certain rooms.
  • Installed energy efficient lighting in guest rooms.
  • Installed new energy 15 watt fluorescent bulbs in all Lodge meeting rooms to replace 65 watt spot lamps.
  • Improved efficiencies of HVAC equipment and gas sources to reduce energy used.
  • Utilize two 2500E Hybrid Riding Green mowers, which result in better fuel economy with efficient electric reel motors, reducing noise pollution and eliminating more than 100 potential leak points. Additional hybrid landscaping equipment used to maintain grounds includes low emissions edger, blower and trimmer.
Waste Disposal
  • Implemented single-stream recycling program (paper, cardboard, steel, glass, plastic, aluminum).
  • Developed initiatives to reduce paper usage, including two-sided printing.
  • Use paperless time and attendance system.
  • Recycle printer cartridges.
  • Recycle guest room keys.
  • Natura Water system eliminates waste produced by traditional bottled water sources.
  • Pest and Disease Management
  • Use low VOC paints and carpets
  • Utilize natural methods to eliminate pests whenever possible.
  • Limit use of fertilizers and pesticides by spot-treating, especially around waterways, ponds and creeks versus spraying everywhere.
  • When using pesticides, staff utilizes insecticides with minimal amounts of VOC.
Wildlife Promotion
  • The Golf Club is certified by Audubon International, dedicated to promoting sustainable practices that demonstrate good stewardship of the natural environment.
  • In 1998, 2.5 acres of wetlands were built on the golf course to mitigate any wetland delimitation that occurred during construction, thus promoting aquatic and wildlife habitat on the property.
  • Located within walking distance of retail shopping, over 50 restaurants, the YMCA, walking trails, parks and ponds.
  • Produce and meats are purchased locally.
  • Cooking oil is recycled.
  • Donate food to local food bank.
  • Associates participate in monthly community service activities.
  • Use environmentally friendly product for box lunches (instead of Styrofoam and plastic).
  • The Spa at Ballantyne uses certified organic skin care products.
  • Utilize “Green Seal Guarantee” cleaning supplies to help protect indoor air quality.
  • In 2007, over 350 trees were planted on the golf course and a tree nursery was formed on undeveloped land in Ballantyne Corporate Park.
  • Donate soap and shampoo to Clean the World, a non-profit hospitality amenity recycling organization.


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 704-248-4000.

Accessible Areas with Accessible Routes from Public Entrance
  • Business Center
  • Concierge desk
  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Public restrooms
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)
  • Spa
Accessible Hotel Features
  • Accessible Self-parking
  • Braille and tactile signage provided for permanent rooms and spaces
  • Hotel employees will read printed/visual information to guests who are blind/low vision and provide oral directions to hotel locations
  • Meeting room(s) with assistive listening devices
  • Self-parking, accessible spaces
  • Service animals are welcome
  • Valet parking for vehicles outfitted for drivers in wheelchairs
  • Elevators
Guest Room Accessibility
  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Deadbolt locks, lowered
  • Door night guards, lowered
  • Doors with lever handles
  • Electrical outlets, lowered
  • Flashing door knockers
  • Hearing accessible rooms and/or kits
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Transfer shower
  • Vanities, accessible
  • Viewports, lowered

Awards & Partnerships

The Ballantyne awards include: AAA Four Diamond and Conde Nast Reader’s Choice for Hotels in the South. In addition, our Luxury Program Partners include: American Express Fine Hotels & Resorts, Travel Leader’s Select, Altour and Luxury Privileges.

Property Details



Fitness Center

Indoor Pool

Outdoor Pool

Hot Tub

24 Hour Room Service

Daily Housekeeping

Turndown Service

Meeting Space

Bicycle Rental

Dry Cleaning Service

Activities for Kids


Room Service

Wake up Calls

Free Coffee/Tea


Service Request

Check-in: 4:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 21

Smoke Free Property

Pet Policy

Pets Not Allowed

Service Dogs Allowed

Parking Complimentary On-Site Parking
Complimentary Valet Parking
Additional Parking Information

The Ballantyne is not responsible for stolen or lost items from vehicles

Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments


Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:
English, Spanish

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 704-248-4000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


Carbon Footprint: 42.9 kg per room night

Water Footprint: 855.22 liters per room night

The Ballantyne, a Luxury Collection Hotel, Charlotte