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Welcome to AC Hotel Cincinnati at The Banks

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!


Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.


Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 


Enjoy our distinct on-site restaurant and lounge options during your stay.


Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

Throughout the property you will see signage reminding all our guest to follow the CDC guidelines and stay 6 feet apart.
We have placed sanitizing stations in all high touch point areas in addition to increasing the frequency of cleaning those areas.

Our team is working diligently to ensure that our hotel can continue to provide essential services in this challenging environment. As you are aware, social distancing guidelines dictate that many typical hotel services are currently adjusted or unavailable.

Housekeeping will be provided on an as need basis, or as otherwise recommended by local health officials. You will need to schedule this with the front desk, as you will need to vacate the room during this time. Services will include changing linens and towels, removing trash, and cleaning. Additional trash bags will be provided so that you can bag any soiled linens or dispose of trash. Full bags will be collected during the weekly housekeeping service provided or by special arrangement, scheduled through the front desk. Please do not place bags of trash or soiled linens outside the guestroom door. Should you require additional linens or toiletries, please call the front desk by dialing 0; contact-less delivery will be arranged.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Fitness Center: Open with a limited number of guests at one time.
AC Lounge is open Friday through Monday
AC Upper Deck is open Tuesday through Saturday, check our website out for hours of operation


AC Kitchen is open with limited service
AC Lounge is open Friday through Monday
AC Upper Deck is open Tuesday through Saturday


Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Breakfast buffet is currently suspended. We are featuring a'la carte service featuring individual items or a continental breakfast tray.
  • Welcome Gift: Choice of 1,000 Marriott Bonvoy points or $10 Food & Beverage Credit to be used on property. Only available for Platinum, Titanium and Ambassador Members
  • Late Check-Out: Based on availability and following with Marriott Bonvoy Elite Level Benefits for guarantees
  • Mobile Check-In/Check-Out: Available through the Bonvoy App and Web Check in beginning September 15th
  • Mobile Key: Available through the Bonvoy App
  • Mobile Guest Requests: Available through the Bonvoy App

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

AC Hotel Cincinnati at The Banks