Awards
Tripadvisor Traveler's Choice Award 2022
2023 Travelers' Choice Award TripAdvisor
Welcome to Sheraton Dallas Hotel
A reimagined experience at our hotel in Dallas, Texas
Comprehensively transformed and perfectly situated, Sheraton Dallas Hotel is ready to exceed your expectations with Texas-sized hospitality. We are nestled near American Airlines Center and Fair Park, and within walking distance of many shops, restaurants and bars including the Deep Ellum neighborhood. Make yourself comfortable in the well-appointed rooms and suites of our downtown Dallas hotel with everything you need to relax and work smart, from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. Dining options include Draft Sports Bar and Lounge and The Parlor, for a speakeasy vibe. You can also enjoy breakfast, lunch or dinner at Open Palette or an on-the-go snack from Open Mkt. Meetings and events become elevated experiences in our 230,000 sq ft of event space. If you want to explore, our hotel puts your finger directly on the pulse of Deep Ellum and beyond. We invite you to discover all that makes our downtown Dallas, TX, hotel special.
Rooms and Suites
Thoughtfully Designed
Equipped with everything you need to relax and work smart – from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience – we offer a wide selection of accommodation types.
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Business Friendly Accommodations
Conceived with today’s business traveler in mind, the workspaces blend formality, and functionality, accommodating the needs of today’s tech-savvy travelers.
A Dallas Debut
A Dallas Debut. Be pleasantly surprised when you step into a completely transformed, refined yet relaxed experience at the Sheraton Dallas Hotel. Discover a stylish destination situated in the epicenter of downtown Dallas - bustling with energy that empowers guests and redefines the convention hotel experience. Virtually every space has been transformed to elevate your stay. Experience world-class culinary experiences, over 220,000 sq ft of innovative meeting space and 1,841 redesigned rooms.
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Open Mkt. Grab 'n Go
Choose from a wide selection of healthy foods available from our vibrant Grab 'n Go market, where everything is crafted from scratch. Take away a delicious assortment of treats for a quick dinner in downtown Dallas.
Open Palette
We've tossed out the rulebook and looked at cooking through a bold and fun new lens. So, open your menu at Open Palette and open your mind to new, surprising and interesting possibilities at our restaurant in downtown Dallas, TX.
Draft Sports Bar and Lounge
Our sports bar in Dallas is a 4,000 square-foot world of sports nirvana. From the moment you walk through the door of our bar in downtown Dallas, you will be propelled into the ultimate entertainment experience.
The Parlor
Just the right drink. Just the right style. On the rocks or straight up, your drink is waiting in an atmosphere where Frank, Sammy and Dino would fit right in. Our bar in downtown Dallas, TX, is a place to relax and savor great spirits.
In the Center of It All
Rooted in community and located in the center of downtown Dallas, our redesigned hotel connects the city's most distinct neighborhoods and the people who call them home. A stay with us is a stay at the center of our city and an invitation to explore all that Dallas has to offer. As the gateway to Dallas and the community, our hotel brings together locals, travelers, convention-goers and groups like no other hotel can.
Explore Dallas Like a Local
Enjoy easy access from our downtown hotel to sports and concerts at American Airlines Center. Discover the thriving entertainment scene in Deep Ellum. Feed your creative spirit in the Dallas Arts District. Shop for fresh produce and handmade goods at the Dallas Farmers Market. And embrace all the excitement and culture downtown Dallas has to offer.
Unexpected and Elevated Moments
Our associates are empowered to deliver the unexpected and make a big deal out of little moments. Whether it’s a meetings services team that comes up with unique solutions to innovative chefs who turn dining into an art form.
Curated Weddings
Beautiful weddings begin here at Sheraton Dallas Hotel. Dedicated wedding specialists are on hand to handle each and every detail to design the wedding of your dreams
Distinctive Details
With over 230,000 square feet of stylishly updated & highly flexible event and pre-function space, the Sheraton Dallas Hotel provides the perfect backdrop for meetings and events of all sizes.
Host Large Meetings & Events
Host from 2 to 5,000 attendees at our hotel in downtown Dallas, from breakout rooms to larger conference rooms.
State-of-the-Art Equipment
All of our meeting rooms feature high-speed internet and state-of-the-art audiovisual technology.
Thoughtfully Designed
Select from open spaces that feature floor-to-ceiling windows with natural light and panoramic views of Dallas, TX.
What to Expect
Plan and Prepare for your Stay
OUR LOCATION
Tel: +1 214-922-8000
GETTING HERE
Sheraton Dallas Hotel
400 North Olive Street, Dallas, Texas, USA, 75201
Alternate Airport Transportation:
RideCentric
Alternate Airport Transportation:
Nearby:
Subway Station:
DART Light Rail/Pearl/Arts District Station
Sheraton Club Lounge
A Sheraton Club stay is more than a room. It’s an elevated travel experience, filled with exclusive benefits and special touches. With extra amenities designed for your convenience, it’s easy to stay productive on-the-go. Make the most out of every stay at the Sheraton Club Lounge.
Concierge Service
Our Front Desk and Concierge team are ready to be of service 24 hours a day, ensuring that every guest is able to make the most out of his or her stay. We can assist with mailing, messages, airline ticket reconfirmation, luggage storage, courier and parcel service, restaurant bookings and general information.
Where the world comes together
Meet You in the Lobby
Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.
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Welcoming Service
With over 85 years of welcoming hospitality, our associates will make you want to come back again.
Global Destinations
Look for Sheraton Hotels in the heart of cities all over the world.
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Property Details
Convenience Store
Gift Shop
Dry Cleaning Service
Laundry
Room Service
Wake up Calls
Daily Housekeeping
Service Request
Check-in: 4:00 pm
Check-out: 11:00 am
Minimum Age to Check In: 18
Smoke Free Property
Pet Policy
Pets Welcome.
We welcome dogs and cats weighing less than 50 pounds. One time fee per stay.
Non-Refundable Pet Fee Per Stay: $150
Maximum Pet Weight: 50lbs
Parking
On-Site Parking
Daily: $30
Long Term Parking
Valet
Daily: $45
Electric Car Charging Station
Additional Parking Information
off-site parking varies
Policies and Payments
Accepts: Cash, Credit Cards
Contactless mobile payments
Services
Concierge desk service
Property has elevators
Vending Machine
Languages spoken by staff:
English, Spanish
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 214-922-8000
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Service Animals are Welcome
Valet parking for vehicles outfitted for drivers in wheelchairs
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Guests in mobility-accessible rooms may inquire about lowering the bed height
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Certifications
TripAdvisor GreenLeaders Certified
Footprints
Carbon Footprint: 53.73 kg per room night
Water Footprint: 834.94 liters per room night
Environmental Practices
Electric car charging
What are the check-in and check-out times at Sheraton Dallas Hotel?
The check-in time at Sheraton Dallas Hotel is 4:00 pm and the check-out time is 11:00 am.
Does Sheraton Dallas Hotel allow pets?
The pet policy at Sheraton Dallas Hotel is:
Pets Welcome
We welcome dogs and cats weighing less than 50 pounds. One time fee per stay.
Non-Refundable Pet Fee Per Stay: $150
Maximum Pet Weight: 50lbs
What are the parking options at Sheraton Dallas Hotel?
The parking options at Sheraton Dallas Hotel are:
On-Site Parking
Long Term Parking
Valet: Daily: $45
Electric Car Charging Station
off-site parking varies
What property amenities are available at Sheraton Dallas Hotel?
The property amenities at Sheraton Dallas Hotel are:
Restaurant
Fitness Center
Outdoor Pool
Meeting Space
Convenience Store
Gift Shop
Dry Cleaning Service
Laundry
Room Service
Wake up Calls
Daily Housekeeping
Service Request
Does Sheraton Dallas Hotel have Wi-Fi?
No, free Wi-Fi is not available to guests at Sheraton Dallas Hotel.
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