WHAT TO EXPECT

From November 20^th to December 18^th 2022, a major sporting event will occur in Qatar. This event will impact the reservation processes and the rules of entry to the State of Qatar. Please learn more about the current requirements and your stay with us here.

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Due to local regulation, for each reservation for the period November, 1 to December, 23 2022, hotels are required to collect specific guest data prior to arrival. Government mandates stipulate that, for non-residents, entry into the State of Qatar for the above mentioned period requires a "Hayya Card" (which will be the entry permit into the country and for the stadiums).

It is the responsibility of the traveler to learn more about the Hayya Card and apply for it through the following website: https://hayya.qatar2022.qa

Please ensure to:

1. Provide the names of all guests staying in the room(s). Name(s) provided must match the passport name(s).
2. Provide email address and phone number to allow the hotel to contact you after your booking.

The following information is required for each staying guest (including children) prior to arrival:

• Date of birth
• Passport number
• Passport issuing country
• Passport Type (Normal, Royal, Diplomatic)
• Nationality
• Gender
• Email Address
• Ticket application number.

This data will be submitted to the authorities and will be used to facilitate the Hayya Card application process.

The hotel reserves the right to cancel your booking should they be unable to contact you to obtain the above information in due time.

VIEW QATAR ENTRY RULES

The health and safety of our guests and hotel associated has always been of paramount importance for all of us. Leveraging on latest technologies, we have implemented a series of contactless experiences such as introduction of QR codes, online check-in procedures and fast communications through the Marriott Bonvoy chat with our At Your Service desks, while promoting social distancing measures and protecting the guests experience.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning
We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms,and elevators, as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE)
Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are requested to wear personal face coverings.

Electrostatic Spraying
We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities
Full sanitation kits including hand sanitizer, face mask and disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

The way we present our property amenities and how we channel services to our guests might have changed in the form, but not in the essence. While removing high-touch amenities and items from our guest rooms and common areas, our services are now tailor-made more than ever as we reinforced communications and shared information through remote technology.

While strictly following the government and authorities instructions, we have developed dedicated cleaning protocols, and introduced healthy and safety guidelines together with social distancing measures. Contactless technology also reached the tables of all our collection of restaurants and lounges, so that our guests can still enjoy indulgent culinary experiences in complete safety.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier.