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  • WHAT TO EXPECT

Welcome to The Westin Grand Frankfurt

Thank you for selecting The Westin Grand Frankfurt for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Frankfurt has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Creating a safe environment for our guests and hotel staff is our top priority. This is our shared responsibility. Please support us by complying with local regulations. Thank you for your support and understanding.
• Mobile check-in, mobile key and service requests via the Marriott Bonvoy™ mobile app.
• After every guest use, we sanitize all room keys while pens, pads, the desk area as well as credit card machines are regularly sanitized.
• Sanitizer wipes are available at every check in counter.
• We also provide separate group check in depending on group size.
• Ventilation and airflow management in guest rooms: During guest room cleaning, windows will be opened to allow an exchange of air. We recommend ventilating the guest room frequently during your stay. Many of our conference rooms have direct access to fresh air via windows. In all other meeting spaces and restaurants our ventilation (fine dust filter) units run at all times absorbing stale air for fresh air to reduce aerosols.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms.

These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
Personal Protective Equipment (PPE): This to be followed by the local regulations
Electrostatic Spraying: Enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants are in place in case of need, to support our already rigorous cleanliness protocols.
Room Amenities: Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services every day and while you are away from the room.

We are still subject to government restrictions to minimize the spread of COVID-19, therefore we kindly inform you about governmental restrictions, which might affect your stay:

Check In: No further restrictions at the moment

Fitness Center: Open, facemasks not required

Spa: Open, facemasks not required

Pool: Open, facemasks not required

Westin Club: Open, facemasks not required

Main Tapas Bar: Open, facemasks not required

Our Full American Breakfast Buffet is served in our Restaurant ``motions``
Relax and Eat Well in our lounge `´Main Tapas Lounge`´ where you can enjoy locally resourced food and drinks
Our Grab&Go mini-shop is available next to the reception and open 24h
In room dining available from 06:30 AM to 11:00 PM, 7 days a week. 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
Mobile Key. Available
Mobile Guest Requests.Connect with us via the app to request items you would like delivered to your guest room.

 

Need Help?

Contact The Westin Grand Frankfurt for additional hotel concierge recommendations. We look forward to seeing you soon!

+49 69-29810
Konrad Adenauer Strasse 7, Frankfurt, Hessen, Germany, 60313