TRANSPORT
•Complimentary Transfers (one for arrival and one for departure per room, from/to Heraklion Airport or Port, with bookings of 4 nights and more)
•24h Luggage Liaison at the Airport
•Helicopter Arrival/Departure Arrangement Services
ARRIVAL/DEPARTURE
•In-Suite Check-in
•Early/ Late Check-in/ out (subject to availability)
•Unpacking Services
STAY
•Complimentary Daily In-room Dining Offerings
•Complimentary Refill of Nespresso & Tea Offerings In-room
•Complimentary Premium Mini-Bar Offerings – replenished daily
•Complimentary Laundry Services (max. 4 items/per stay – excluding dry clean)
•Premium Bath Amenities
•Pillow Menu
•High-Tech Entertainment In-Room with B&O Speakers
•Streaming services – Netflix & Amazon Prime Video (Seamless access to your accounts)
•Premium Wi-Fi Internet Access
ULTIMATE PERSONALIZATION
•Dedicated The Haven Concierge
•Personal Greeting by the General Manager
•Elegant Welcome Box
•Personalized Farewell Gift
ADDITIONAL UNIQUE BENEFITS
•Resort Credit 150€ per stay
•One Complimentary The Haven Lunch Experience (excluding drinks)
•Complimentary ‘Touch of Cretan Nature’ Spa Experience (25 min. – per adult/per stay)
•Complimentary Daily Morning Stretching or Yoga Sessions by the Beach (30 min.)
•Exclusive Discounts for Resort Experiences – 10% discount on Wine & Olive Oil Tasting & 5% on Watersport Activities
•Unique Discounts for Spa Services – 15% discount on all treatments & 5% discount on premium retail spa products
*Bespoke Services can be combined only with specific rate offers and cannot be extended to guests who receive a complimentary upgrade to The Haven Room
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