WHAT TO EXPECT

Introducing the next level in healthy spaces for your vacation stays. When you and your family vacation with us, we want to help you stay healthy.

Marriott's Commitment to Clean provides cleaner, safer spaces for our Owners, guests and associates. So you can vacation with confidence. And focus on what matters most: time together. For details, learn more about Our Next Level of Clean.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering –– which is required –– whenever you’re in public areas of the property. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and associates.

A full spectrum of social distancing guidelines have been implemented throughout each property, including:

• Altered traffic flow to support 6-foot spacing
• Removed brochure racks
• Removed unnecessary furnishings
• Installation of signage across the property campus to remind Owners, guests, and associates of social distancing requirements.
• Reduction of seating in common areas, such as lobbies
• Closure of every other stall in common area restrooms
• Limitations on occupancy in fitness centers and removal of certain equipment, where applicable.
• Reductions in pool deck seating, where applicable
• Continued closure of activities centers and kid's clubs. where applicable

In keeping with Our Next Level of Clean and Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and accommodations. These include:

Enhanced Public Space Cleaning. With increased frequency and enhanced cleaning tools, you'll get a heightened level of clean and health safety throughout shared areas. You will find hand sanitizer stations at high-traffic public spaces like the lobby, front desk, elevator landings, food & beverage entrances and fitness center entrances.

Personal Protective Equipment (PPE). All associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Your Clean Home Away from Home

All of your private vacation spaces now undergo an even more robust regimen of cleaning protocols.

• Hospital-grade disinfectants are used in every villa/room, before every check-in.
• Disinfectant wipes are available in the villa/room for every arriving guest as well as upon request.
• Each villa/room is thoroughly cleaned and disinfected, with particular attention paid to high-touch surfaces, such as light switches, door handles, remote controls, countertops, climate controls, and appliance doors using hospital-grade disinfectants
• Removal and replacement of all unused linen/terry from villas/rooms
• Removal and replacement of all unused bathroom amenities, such as soap and shampoo
• Removal and replacement of all opened paper products, such as toilet and facial tissues
• In support of continued enhanced public area cleaning, enhanced villa/room departure cleans, and for the health and safety of property associates, daily housekeeping service, such as daily tidies, is currently unavailable.

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.
 

Open 

• Activities (On-Site)
• Activity Center
• Bicycle Rentals
• Concierge
• Fitness Center
• Fitness Class
• Housekeeping 
• Kid's Club
• Mini-Golf
• Pool(s)
  • Main Outdoor Pool
  • Children's Outdoor Pool with Water Slider
  • Splash Pad
• Pool Chairs
• Poolside Cabanas
• Sports Courts/Playgrounds/Tennis Court
• Table tennis
• The Lounge

The current status of food and beverage offerings is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Open 

• Aqua Pool Bar 
• Delights Restaurant
• Zest - Open daily for breakfast, lunch and dinner

* Shuttle bus available to neighboring JW Marriott Phuket Resort & Spa for more dining options.

We look forward to welcoming you to your happy place at one of our inspiring Marriott Vacation Club® resorts.

When you stay with us, you can enjoy the same like-home features and extra space that our Vacation Club Owners do. Most resorts include complimentary high-speed Wi-Fi and locally inspired, on-site activities to enhance your vacation.* 

Please note, select Marriott Bonvoy® benefits are available at these ownership resorts:

• Elite Night Credit for a Qualifying Stay
• Points or Miles for all Qualifying Charges
• Free Night Awards, booked at least one (1) day in advance of arrival

When you stay in a Marriott Vacation Club resort, you are visiting Owners' vacation villas. So while you can enjoy some Marriott Bonvoy benefits — as well as additional benefits associated with a villa stay — we are unable to offer some Marriott Bonvoy member benefits that may be offered at Marriott-branded hotels, including:  

• Complimentary enhanced room upgrades
• Complimentary breakfast
• Early check-in
• Late checkout

To learn more about how Marriott Vacation Club properties participate in Marriott Bonvoy, please review the terms and conditions. 

* Additional charges may apply for any activity, event, or program.

Important Alerts
Guests should be aware of the following:

Official Information
Thailand's Centre of COVID-19 Situation Administration (CCSA) announced the ending of the nationwide COVID-19 Emergency Decree on 30 September, 2022, as the kingdom reclassifies COVID-19 from ‘a dangerous communicable disease' to ‘a communicable disease under surveillance' from 1 October, 2022.

International travelers to Thailand will no longer be required to show proof of vaccination or ATK test results from 1 October, 2022.

More guidance from official sources:

Tourism Authority of Thailand: Thailand's Entry Requirements

World Health Organization: News from the Thailand office

Face Coverings at Our Property
Face coverings may be required. To learn more, please reference our Face Covering Requirement information located here under Know Before You Go.

Shuttle Service
Shuttle bus available to neighboring JW Marriott Phuket Resort & Spa.

Free Wi-Fi, Free Parking & No Resort Fees
At Marriott's Mai Khao Beach - Phuket, enjoy complimentary wireless Internet in all apartments and public areas. We also offer free on-site parking and do not charge resort fees.

MORE INFO

WHEN YOU GO, DID YOU KNOW?...

• Vacations Together: You can control your vacation environment in a spacious apartment with the conveniences of home. A typical two-bedroom comfortably accommodates family or friends in more than 1,000 square feet, giving everyone their own space.
• Private Balconies: Most apartments include a generously sized private balcony or patio, great for sipping coffee, eating meals, or just relaxing in the fresh air.
• Cooking Meals: For easy meals in, a fully equipped kitchen lets you make your favorite dishes or snacks anytime. Or warm up those restaurant leftovers.
• Comfortable Meals In: An apartment gives you options to eat in your space, on your schedule. You might choose to cook, grab take-out, or get delivery, eating relaxed meals at your family-sized table. Or dine ‘out' on your own balcony.
• Laundry: Most apartments include a convenient washer/dryer, so you can have clean clothes (and dry bathing suits) all vacation long. Or if you're flying, pack less.
• Living Areas: After days venturing off the beaten path, you can unwind together in your comfortable living room or on your outdoor balcony.

Features vary by room type. Refer to your selected room's description for details.