All our colleagues are using Personal Protective Equipment according to the needs of his/her job description. We stringently disinfect all public areas and high-touch spaces throughout the day, this includes our Colleagues Back of House areas. We have detailed and COVID-19 revised Standard Operating Procedures for the cleanliness of all guestrooms, outlets and public areas, using Ecolab and Johnson's. Guests can still elect to have daily housekeeping services (at no extra cost) should they wish to do so. We use Diversey COVID-free certified products.
Guests will notice additions to our cleaning regime designed to set an even higher standard of cleanliness for the hotel. Specific areas of focus include:
- COVID-19 has raised awareness about the importance of high-touch surface cleanliness. In public spaces, the hotel has added to its already rigorous cleaning protocols, requiring that surfaces are thoroughly treated with hospital-grade disinfectants and that this cleaning is done with increased frequency.
- In guest rooms, the hotel has likewise added to its rigorous protocols, requiring that all surfaces are thoroughly cleaned with hospital-grade disinfectants.
- We routinely disinfection all key cards used by Guests and Colleagues.
- Upon arrival, our Guests luggage will be transported to a special disinfection area within our luggage room to undergo disinfecting before delivery to our Guests rooms.
- Any extra bedding, blankets, pillows will be disinfected before each guest arrival.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.