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  • WHAT TO EXPECT

Welcome to Sheraton Cerritos Hotel

Thank you for selecting Sheraton Cerritos Hotel for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

MEMORABLE HOTEL EXPERIENCES

Your Cerritos experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the hotel. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Cerritos has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Signage throughout the hotel reminds guests to maintain social distancing and inform guests of occupancy limits in compliance with local and state mandates. The front desk has been modified to create distance and partitions have been added for everyone's safety.

No valet service is available for parking and there is no shuttle service.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are also required to wear personal face coverings when in public spaces.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We do comply with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

Modifications we have made include:

  • Fitness Center: Open with limited capacity and time limits to accommodate others. Masks required at all times.
  • Pool: Open with limited capacity and time limits to accommodate as many guests as possible.
  • Shuttle: Not operating.
  • Food and Beverage: 
    • Breakfast: 6:00 AM to 10:00 AM
    • Dinner: 5:00 PM to 10:00 PM 

Cornerstone Bar & Kitchen

  • Breakfast: 6:00 AM to 10:00 AM
  • Dinner: 5:00 PM to 10:00 PM
  • Currently closed for lunch

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: All food and beverage operations at the hotel are currently closed.
  • Lounge Access: The Sheraton Cerritos Hotel does not have a club or concierge lounge.
  • Welcome Gift: Platinum Elite, Titanium Elite, and Ambassador Elite guests receive 1,000 Bonvoy points upon arrival as a welcome gift. Gold Elites members receive 500 points upon arrival as a welcome gift.
  • Late Check-Out: Platinum Elite, Titanium Elite, and Ambassador Elite guests receive priority late check-out up to 4 PM based on availability. Please check with the front desk. Gold Elite members receive priority late check-out up to 2 PM based on availability. Please check with the front desk. Sliver Elite members receive late check-out based on availability. Please check with the front desk.
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: The Sheraton Cerritos Hotel does not currently offer Mobile Key.
  • Mobile Dining: The Sheraton Cerritos Hotel does not currently offer Mobile Dining.
  • Mobile Guest Requests: Mobile Requests allow members to use the Bonvoy app to request additional room amenities or chat with the hotel. Anytime. Anywhere.

 

Need Help?

Contact Sheraton Cerritos Hotel for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 562-809-1500
12725 Center Court Drive, Cerritos, California, USA, 90703