Awards
Green Key Award
Welcome to W London
Control your beat
Located in Soho, W London owns the stage in the epicenter of the city’s cultural core. Plugged into the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End. Tune-in to a contradictory lifestyle of RETOX/DETOX in one of the 192 guestrooms or suites, suited and booted in playful design with touches of cool Britannia. Mix and mingle over local DJs or innovative cocktails at The Perception. Energize at FIT, then recharge at AWAY® Spa before premiering your blockbuster in our Screening Room. Our Whatever/Whenever® service takes care of everything else.
Rooms and Suites
Programming and Events at W London
Explore what’s on at W London. The place where things happen.
Down the Rabbit Hole: Halloween at W
Get ready to embark on an artistic trip as you follow the white rabbit "Down the Rabbit Hole". Welcome to a whimsical realm of twist and turns, with stunning décor and interactive acts that bring the story to life. Instantly mesmerized and spellbound by the main event, DJ and Artist Kasseus, whose live art shows encompass a variety of elements. Watch on as the masked artist produces artwork in real-time while simultaneously DJing and creating sound collages. Kasseus captures your attention through projection mapping of each collage element for light art that synchronizes with the evolving artwork and music. Kasseus will create an original artwork from his series of work, titled 'Singularity,' which will be auctioned live at W London on October 28th.
Suites in Soho, London
Tune-in to a contradictory lifestyle of relaxation in one of our 28 suites featuring playful design and electric views. Each space features the trademark W bed with the signature pillows designed by the city’s ultimate fashion disrupter, Jack Irving. Tech-savvy and entirely NEW/NEXT, mood and desire are controlled from the swipe of an iPad.
Introducing W London's Gaming Suite
For a limited time only, W's impressive WOW Suite has transformed into a Gamer's Paradise. The suite combines the sensation of casual gaming with the luxury world of hospitality in the comfort of your hotel suite. Step into the futuristic suite and absorb the set-up of Samsung’s 55” Odyssey Ark and 4k TVs, for the most cinematic and hands on experience. Game on one of the world’s leading consoles, Xbox, and CyberPower PC in the assured comfort of Secretlab TITAN Evo 2022, designed for support and unrivalled performance, with Hyper X supplying all the necessary peripherals and the Secretlab MAGNUS Metal Desk. Become immersed in the high sensory experience, ideal for friends or solo gaming.
The Perception
From suit up to sun down, soak in trailblazing interiors, bar-raising cocktails, mouth-watering dining experiences and exhilarating music & events programming. For any enquiries, please contact: theperception@whotels.com
W Lounge
Step into W Lounge and be transported to a world of sophistication and elegance. The dark wooden flooring and walls create a warm and inviting atmosphere, while the petrol leather booths alongside the window provide the perfect spot to relax and unwind.
AWAY® Spa
Wind down and prepare for whatever comes next. Our 100-square-metre AWAY Spa unites spiritual surroundings with premium spa products and expert therapists for an energizing experience.
Luxury Spa Treatments
Where can you unwind? Up on 6th floor. Designed with you in mind, the treatment rooms at AWAY® Spa London allow flexibility to fit your schedule. Refuel your skin, enliven your mood & surprise your spirit.
FIT Luxury Gym
In the state-of-the-art fitness facility outfitted with Technogym equipment, gym rats and fitness warriors will love the array of treadmills, elliptical machines and stationary bikes mounted with LCD TVs, weight machines, free weights, yoga mats and balance balls. FIT transforms exercise from routine to body rocking.
Soho Screening Room & 3-D Cinema
W London presents an exclusive versatile venue perfect for a quirky birthday party, cinema geeks, press screening, gaming nights and video conferences. With 38 luxury red-pillar seats positioned for maximum comfort, the contemporary screening room vaunts lots of leg room and ambient lighting to create an intimate atmosphere. We have launched W Film Club to showcase thought-provoking documentaries in partnership with Dartmouth Films and MyGenderation.
Learn More
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Welcome Desk
For general guest services, reach out to our welcome desk by email or phone. When you arrive at W London, take the lift to the first floor and check in from one of our welcome desks located on your right.
Email us at whatever.whenever@whotels.com
Whatever/Whenever®
W London's signature service. Whatever you wish for, we'll wave our magic wand. W's legendary Whatever/Whenever® service, a 24-hour concierge that grants your wishes. A pair of limited-edition Prada pumps to wear to a preview? Yours in a puff of smoke. Want to propose in Leicester Square? We'll light it up with 1,000 candles. A Reiki massage in Regents Park? Let us make that a private patch of grass for you, madam. Dinner under the stars at The Serpentine? Let's throw in a personalized bottle of bourbon.
OUR LOCATION
Tel: +44 20-7758 1000
GETTING HERE
W London
10 Wardour Street, London, England, United Kingdom, W1D 6QF
Alternate Airport Transportation
Private Car Service
Alternate Airport Transportation
Private Car Service
Alternate Airport Transportation
Private Car Service
Nearby
Bus Station
Victoria Station
Subway Station
Piccadilly Circus
Leicester Square
Train Station
London St. Pancras
Waterloo Rail Station
Paddington Rail Station
WHAT TO EXPECT
Plan and Prepare for your Stay
You’re invited—and your pet is too. Experience London with your four-legged friend by your side. While we welcome your pet, please note that a 25 GBP supplementary room charge and 100 GBP non-refundable cleaning fee will apply. A maximum of one pet, per room is permitted up to the weight of 40 pounds/18KG.
Complete out-of-the-office work and communication in our WIRED Business Centre, which offers a range of technology and office services.
Connect in our wired business centre. Pc and mac workstations come with a printer, copier, scanner, fax, audiovisual equipment, high speed internet access, shipping services, telecommunications equipment and more. If you forget your laptop, help yourself to one of ours via wired2go—and of course we’re here if there’s anything else you need.
Services and amenities include:
Workstations: pc and mac
Laptops
Printer: available in black/white or colour
Photocopier: enjoy five complimentary pages. Additional pages are subject to a fee of 0.60 gbp per page.
Scanner
Fax machine: enjoy five complimentary incoming pages. Additional pages are subject to a fee of 0.25 gbp per page. Outgoing faxes are charged at a rate of 0.60 gbp per page or the cost of the phone call plus 25%, whichever is higher.
Audiovisual equipment
Telecommunications equipment
Postage stamps and shipping services
Wired & Wireless High Speed Internet Access In Guest Rooms
Complimentary High Speed Internet Access, at speeds of up to 7 Mbps, is available throughout the hotel for all guests.
Fee: Complimentary
Wireless High Speed Internet Access In Public Areas
Complimentary High Speed Internet Access, at speeds of up to 7 Mbps, is available throughout the hotel for all guests.
Fee: Complimentary
High Speed Internet Access In Business Centre
Fee: 16 GBP per day
High Speed Internet Access In The Meeting Rooms
Just how green are we?
Energy & Water Conservation:
High-efficiency lighting in guest rooms
High-efficiency lighting in public areas
Occupancy sensors
Waste Minimization & Environmentally Responsible Purchasing:
Recycling
Dumpster monitoring
Organic waste composting
Amenity management
Alternatives to plastic bottled wate
Enhanced Indoor Environmental Quality:
Green housekeeping
Integrated pest management practices
Low-emitting materials, such as paints, flooring and furniture
Raising Awareness:
Property-level green council
Sustainable meetings practices
Alternative transportation options, such as preferred parking for eco-friendly cars and shuttle services
Recognition & awards
2016
Global business travel association (GBTA)
Project ICARUS supplier gold medal
Please note that some of the sustainability initiatives listed may be in process of being implemented and may not be available in some areas of the facility.
Find, explore and book W Hotels and resorts around the world.
Experience what’s new and next at W Hotels Worldwide on your iPhone. W Hotels brings its signature sounds and insider access to all that is happening at our iconic destinations around the world. Stream music. Order in. Book your stay. Get the app.
Get Local: Check out the local weather, get directions through our map or take a look at our hotel photos.
Stay Connected: Snap a photo and post to Facebook, Twitter or FourSquare directly from the W Hotels app.
Get Insider Access: Find out first about special events plus what’s new and next in each destination through the "The Angle" in the app.
Order In: Hotel guests can view and order from our in-room dining menus 24/7 and just charge it to the room.
Have it Delivered: If you need more towels or anything else sent to your room, just click the “I Need” tab and we’ll take care of the rest.
Treat Yourself or Someone Else: Whether you’re checked in or not, you can order anything you like to a guest room. Champagne, snacks or whatever, just let us know and we’ll send it up. Then, either put it on the room tab or pay securely by credit card.
Anything Else. Just Ask.: For any other special requests or questions, just send the hotel a message and we'll make sure it’s covered. No problem.
Get the Inside Scoop: Find out about special offers to redeem during your stay at W Hotels around the world. Just click the “Messages” tab on each hotel page in the app.
Bring W Hotels Home: Get instant, on-the-go access to W Hotels - The Store.
And for Those Who Want More: Check out what’s happening at our W Hotels around the globe or find a special deal for your next stay using the “Special Offers” page in the app.
Compatibility: The W Hotels iPhone app is also compatible with iPod Touch and iPad.
Sustainability Initiatives
Disposable slippers with reusable rubber slippers.
B Corporation Certified Products such as Scrummi towels and Comfort Zone skin care.
Pre-blended cocktails served in recyclable glass bottles and delivered with zero plastic waste.
Most suppliers removed plastic wrapping and have converted to paper and recyclable packaging.
Transitioned into using Water in a Box instead of plastic water bottles in FIT gym
Replaced light bulbs with energy-efficient bulbs.
Installed low-flow shower heads and toilets.
Introduced water/energy-saving linen program.
Installation of energy efficient gas boilers.
Redesign of the domestic hot water system to reduce heat loss and water usage.
Interior and exterior LED lighting.
Heat and cooling recovery coils on extra systems.
Utilisation of outside air temperatures for heating and cooling.
Upgrade of chiller units.
Installation of an Energy Management System for all guest rooms.
Use bio-degradable chemicals.
Zero waste to landfill.
Recycling oil with a supplier.
Separate food waste compartment which goes to composting.
Reduction of food waste through new plated meals concept as opposed to a buffet breakfast.
Offering leftovers from events and breakfast in staff canteen.
Reduction of food waste by utilising ripe bananas to make banana bread.
No plastic straws.
Currently using ‘MAGC’ (Make a Green Choice) program where guests are given the option to receive cleaning service every third day. With this, guests can choose to have points each day they don’t receive cleaning service, or donate to
plant a tree in Africa. This program helps by recycling the use of linen, towels, water, and harsh chemicals used to clean the room, as well as linen and towels.
Hotel waste is recycled and separated in three ways: glass, recyclable paper and boxes, and general waste. Larger bathroom amenities, or residential-sized bottles, to be launched in every guest room. A 300ml bottle replacing small bottles in each room along with a five litre bottles for refilling. This strategy will drastically cut down on single-use plastic bottles as the residential-sized amenity bottles contacts the same amount of product.
Property Details
Daily Housekeeping
Turndown Service
Laundry
Wake up Calls
Service Request
Check-in: 3:00 pm
Check-out: 12:00 pm
Minimum Age to Check In: 18
Smoke Free Property
Pet Policy
Pets Welcome.
1 pet (40 pounds max) per room, GBP100 cleaning fee per stay + GBP25 per day.
Non-Refundable Pet Fee Per Stay: £100
Non-Refundable Pet Fee Per Night: £15
Maximum Pet Weight: 40lbs
Maximum Number of Pets in Room: 1
Parking
Parking Not Available
Policies and Payments
Accepts: Credit Cards
Services
Concierge desk service
Property has elevators
Languages spoken by staff:
English, German, French, Spanish, Portuguese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +44 20-7758 1000
Accessible Hotel Features
Property has elevators
Service Animals are Welcome
Accessible Areas with Accessible Routes from Public Entrance
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Room Windows Open
Safety Chains and/or Latches on Guest Doors
Secondary Locks on Room Windows
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Certifications
TripAdvisor GreenLeaders Certified
Footprints
Carbon Footprint: 31.17 kg per room night
Water Footprint: 444.29 liters per room night
Environmental Practices
Guest Room Recycling
What are the check-in and check-out times at W London?
The check-in time at W London is 3:00 pm and the check-out time is 12:00 pm.
Does W London allow pets?
The pet policy at W London is:
Pets Welcome
1 pet (40 pounds max) per room, GBP100 cleaning fee per stay + GBP25 per day.
Non-Refundable Pet Fee Per Stay: £100
Non-Refundable Pet Fee Per Night: £15
Maximum Pet Weight: 40lbs
Maximum Number of Pets in Room: 1
What are the parking options at W London?
The parking options at W London are:
Parking Not Available
What property amenities are available at W London?
The property amenities at W London are:
Restaurant
Spa
Fitness Center
Daily Housekeeping
Turndown Service
Meeting Space
Laundry
Wake up Calls
Service Request
Does W London have Wi-Fi?
Yes, W London has free Wi-Fi available to hotel guests.
