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  • WHAT TO EXPECT

Welcome to London Marriott Hotel Twickenham

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

  • We continue to respect personal choices with regards to social distancing and the wearing of face coverings.
  • Mobile check-in and key, service requests via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (face coverings, gloves, etc) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request. All in-room magazines and menus including room service and restaurants have been removed and are now available on TV or QR codes.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide daily housekeeping cleaning services while you are away from the room. If you'd like to opt out of receiving daily cleaning, simply let our team know and we will amend your service request.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Pool: accessible for Hotel Guests free of charge at the Virgin Active
  • Executive Lounge: Closed
  • Fitness Center: accessible for Hotel Guests free of charge at the Virgin Active 6AM - 10PM MON - FRI / 8AM - 8PM SAT - SUN

Hotel Restaurant and Bar:

Breakfast:
Mon - Sun 06:30am - 10:00am served in the 22 South Restaurant.

Lunch & Dinner:
Available daily between 12:00pm to 10:30pm in the Formation Bar

The Formation Bar is open Mon - Sun from 08:00am to 11:00pm for beverages and light snacks.

Room service:
Available Mon - Sun from 06:30am to 11:00pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier.

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

London Marriott Hotel Twickenham