Gaylord Palms Resort & Convention Center

Contact Info

Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway

Kissimmee, Florida 34746 USA


Phone: +1 407-586-0000


Fax: +1 407-586-9556


Toll-free: +1 877-350-3236


Sales: +1 407-586-0000


Sales fax: +1 407-586-0399

Featured Amenities
Spa icon
Relâche Spa
Pool icon
Fitness center icon
Fitness Center
On site restaurants icon
On Site Restaurants
Map icon
Resort Map

Services & Amenities

Check-in and Check-out


Check-in: 4:00 PM

Check-out: 11:00 AM

Express Checkout

Video Review Billing, Video Checkout


Property Details


9 floors, 1589 rooms, 129 suites

76 meeting rooms, 482,745 sq ft of total meeting space


Internet Access


Guest rooms: Wireless

High Speed: Check email + browse the Web for 14.99 USD/day

Enhanced High Speed: Video chat, download large files + stream video for 6.99 USD/day

Meeting rooms: Wireless, Wired


Pet Policy

Pets not allowed



On-site parking, fee: 30 USD daily

Valet parking, fee: 40 USD daily

Parking fees do not include tax, which is additional: In/out privileges for overnight guests only; Day guests per entry.


Smoke-free Policy


This hotel has a smoke-free policy

All public areas non-smoking

Barber/Beauty shop

Car Rental

Game room

Vending machines

Video games




Coffee/tea in-room


Cash machine/ATM

Concierge desk

Foreign exchange, nearby

Laundry on-site

Laundry on-site, coin operated

Mobility accessible rooms

Room service

Safe deposit boxes, front desk

Valet dry-cleaning

Included with your resort fee, Gaylord Palms offers shuttle bus service to Walt Disney World® theme parks and Disney Springs®. A daily schedule is available at the concierge desk.

General Room Amenities


Air conditioning

Alarm clock

Bottled water: Complimentary

Coffee maker/tea service

Crib/Play Yard

Electrical adapters

Individual climate control

Iron and ironing board

Mini fridge

Pillows: down/feather

Pillows: foam

Pull-out sofa bed

Rollaway bed: 30.00 USD Per Room Daily



Bathroom Amenities



Bathroom amenities

Bathtub & whirlpool

Hair dryer

Separate tub and shower



Room Entertainment


Cable channel: CNN

Cable channel: ESPN

Cable channel: HBO

Cable/satellite TV

Color TV

Internet TV

Wet bar


Kitchen Amenities



Microwave oven

Pots, pans, serving dishes


Refrigerator with icemaker

Table and chairs


Business Amenities


Electrical outlet: desk level

Electrical outlet: dual-voltage

Phone feature: speakerphone

Phone feature: voice mail

Dining Services

Room service

Sundry/Convenience store



Old Hickory Steakhouse

This rustic steakhouse retreat’s signature dishes and contemporary cuisine reflect the region’s unique flavors. Enjoy gourmet steaks, fish, chicken, artisanal cheeses and more. Entrées can be paired with taste-tempting sides and fine wine from a Wine Spectator award-winning wine list.


Phone: +1 407-586-1600


Find the freshest seafood in Kissimmee, FL, at MOOR. We partner with local fishmongers to bring you regionally inspired fare and libations. From the Key West Atrium, peer into the lagoon and prepare for a nautical night. Hours vary.


Dress code: Smart Casual Phone: +1 407-586-1101




Wreckers Sports Bar

Catch all of your favorite games at Wreckers Sports Bar. A 37-foot screen and more than 50 HDTVs creates the perfect getaway for sports fans. Order an ice-cold bucket of beers and choose from our wide array of appetizers. Hours vary.


Dress code: Casual Phone: +1 407-586-1330





Refuel without leaving the pool. SandBar serves refreshing salads, flavorful flatbreads, tasty sandwiches and a kids menu. Savor the Kissimmee sun, order a beach-inspired beverage and lounge in paradise at this unique restaurant. Hours vary.


Dress code: Casual Phone: +1 407-586-1338





Join your friends at Socio, our upscale, Cuban-inspired bar and lounge. Our experienced mixologists offer an interactive cocktail service with bespoke beverages. Share small plates at this vibrant restaurant in Kissimmee, FL. Hours vary.




The Cocoa Bean

Fuel up with an energizing cup of freshly brewed Starbucks® coffee and flaky pastry before your adventure begins. Grab-and-go snacks are also available for guests on the move in Kissimmee, FL. Hours vary.




Villa de Flora

Villa de Flora has reopened after its extensive renovation with an enhanced atmospherand the same fresh and seasonal dining options. The attended buffet restaurant evokes modern coastal Mediterranean countries, including Italy, Spain, France and more.


Open for breakfast



Boating (3.8 miles)

Jet-skiing (3.8 miles)

Kayaking (3.8 miles)

Sailing (3.8 miles)

Tennis (7.5 miles)

Water-skiing (3.8 miles)




Fitness center on-site




Relâche Spa




Cypress Springs Family Fun Water Park

South Beach Pool





(8.7 miles)

Magic Kingdom Park 

Disney's Hollywood Studios 

Animal Kingdom


Universal Studios Florida 

Universal's Islands of Adventure

Discovery Cove 

Kennedy Space Center 

Blizzard Beach 

Typhoon Lagoon 



Busch Gardens 


Fun Spot America 

Shingle Creek Regional Park 

Kissimmee Lakefront Park 

Museum of Military History

Orlando International Airport (MCO)


Airport Phone: +1 407-825-2001

Hotel direction: 19.3 miles NE


This hotel does not provide shuttle service.

  • Alternate transportation: Mears Transportation
  • Estimated taxi fare: 53 USD (one way)


Visit MCO airport website


Driving directions

SR-528 W / Exit I-4 W / Exit 65 Osceola Parkway-Animal Kingdom/ Go East on Osceola Parkway / Gaylord Palms on Right



Orlando Executive Airport (ORL)


Airport Phone: +1 407-894-9831

Hotel direction: 22 miles NE


This hotel does not provide shuttle service.

Estimated taxi fare: 68 USD (one way)


Visit ORL airport website


Driving directions

Get on FL-408 W in Azalea Park from E Colonial Dr and FL-436/N Semoran Blvd. Turn right onto FL-436/N Semoran Blvd. Take the ramp to Downtown/Orlando. Continue on FL-408 W. Take I-4 W to W Osceola Pkwy. Take exit 65 from I-4 W. Continue on W Osceola Pkwy to your destination.



Kissimmee Gateway Airport (ISM)


Airport Phone: +1 407-847-4600

Hotel direction: 8 miles SE


This hotel does not provide shuttle service.

Estimated taxi fare: 23 USD (one way)


Visit ISM airport website


Driving directions

Head north on Dyer Blvd. At the traffic circle, take the 2nd exit and stay on Dyer Blvd. Turn left onto US-192 W/W Vine St. Continue on International Dr to your destination.



Orlando Sanford International Airport (SFB)

Airport Phone: +1 407-324-9681

Hotel direction: 50.1 miles N


This hotel does not provide shuttle service.

Estimated taxi fare: 128 USD (one way)


Visit SFB airport website


Driving directions

471 South / Exit 3 Osceola Parkway West / Gaylord Palms on Left

Copy service 

Fax service 

Fee for each additional page of outgoing fax 

Fee for first page of incoming fax

Full-service business center 

Messenger service 

Network/Internet printing 

Notary public

On-site Business Center is Staffed 

Overnight delivery/pickup 


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 407-586-0000.


Accessible Areas with Accessible Routes from Public Entrance

Business Center

Fitness Center

Meeting spaces and ballrooms

Pool accessible

Pool pathway

Public entrance alternative

Registration Desk Pathway

Registration desk





Accessible Hotel Features

Accessible Self-parking

Self-parking facility, van-accessible spaces

Self-parking, accessible spaces

Service animals are welcome




Guest Room Accessibility

Accessible guest rooms with 32” wide doorways

Accessible route from public entrance to accessible guest rooms

Alarm clock telephone ringers

Bathroom grab bars

Bathtub grab bars

Bathtub seat

Deadbolt locks, lowered

Door night guards, lowered

Doors with lever handles

Electrical outlets, lowered

Flashing door knockers

Hearing accessible rooms and/or kits

Roll-in shower

Shower wand, adjustable

TTY/TTD available

TV with close-captioning

Toilet seat at wheelchair height

Transfer shower

Vanities, accessible

Viewports, lowered