Welcome to Gaylord Palms Resort & Convention Center
Discover the Best Resort in Kissimmee, Florida
Uncover our one-of-a-kind, enchanting Kissimmee Florida hotel. Gaylord Palms Resort and Convention Center is an upscale Kissimmee Water Park Resort, featuring a premier location minutes from Walt Disney World® and Universal Orlando Resort™. Appreciate the convenience of everything from our Kissimmee Florida resort, whether you're traveling for work or play. Start your stay at our soaring glass atriums showcasing Florida's diverse landscapes, from the historic, cobblestone streets of St. Augustine to the picturesque, vibrant colors of Key West. Treat your children to Cypress Springs Water Park or savor the time to yourself at our outdoor South Beach pool with a whirlpool spa. Delight your taste buds with exquisite cuisine at our nine on-site restaurants, inspire new ideas in 400,000 square feet of meeting space and unwind in one of our Emerald Bay hotel rooms with floor-to-ceiling windows overlooking Kissimmee. Discover extraordinary moments at our hotel in Kissimmee, FL.
So. Much. Christmas.
Discover So. Much. Christmas. at Gaylord Palms Resort during our annual Christmas extravaganza. With hours of exciting events and activities like ice tubing and Snowball Build and Blast, holiday dining, live entertainment, and more, it's easy to see why Christmas at Gaylord Palms is a beloved family tradition. And don’t miss ICE! featuring “A Charlie Brown Christmas.” Zoom down thrilling ice slides and see the awe-inspiring work of artisan ice sculptors who bring to life scenes from this Christmas classic with brightly colored ice masterpieces.
11/17/23-01/03/24
ICE! featuring "A Charlie Brown Christmas"
Come experience the splendor of the holiday season at Gaylord Palms. ICE! featuring "A Charlie Brown Christmas" is a dazzling, immersive, story-driven holiday showplace complete with larger-than-life ice sculptures, thrilling frozen slides, and awe-inspiring tunnels. Presented by Pepsi.
Limited-Time Only
BOGO ICE! Ticket Special
Celebrate our 20th Christmas at Gaylord Palms with our best ICE! ticket offer yet! For a limited time, unlock the festive spirit with Buy One Get One Free ICE! tickets.
Water Park & South Beach Pool
Escape To Cypress Springs
Our 3-acre Cypress Springs Water Park features two pools, an action river, seven water slides, a surf simulator, a giant water playground, and more!


Crystal River Rapids
Whisk along a swift current at nearly four feet per second in our action river, our newest water attraction based on the clear, spring-fed rivers of Florida.

South Beach Pool
Inspired by the narrow, tree-lined pools at Miami hotspots, South Beach Pool is perfect for swimming laps or relaxing poolside in a warm, tropical environment.

Preferred Seating, Day Beds and Cabana Rental
Cypress Springs Water Park offers the convenience of reserved seating, taking the stress out of finding a spot poolside. You can reserve lounge chairs, a luxurious day bed, or your own private cabana.
Discover Premier Accommodations in Orlando
Explore our Rooms and Suites
The Moments That Matter
Whether you’re looking for a memorable venue for your wedding or birthday celebration or a site for bringing your group together again, we have everything you need to host the perfect event. With picturesque indoor and outdoor space and expert event planners, we’ll help bring your vision to life.
Learn MoreGETTING HERE
Gaylord Palms Resort & Convention Center
6000 West Osceola Parkway, Kissimmee, Florida, USA, 34746

Offers & Packages
Explore special offers and seasonal packages.


Resort Events
Purchase tickets to events, seasonal activities, dining and more.


ICE! Returns
The signature Gaylord Hotels Original Experience is returning!


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Property Details
Game Room
Convenience Store
Gift Shop
Dry Cleaning Service
Laundry
Wake up Calls
Daily Housekeeping
Service Request
Guest Room Entertainment
Check-in: 4:00 pm
Check-out: 11:00 am
Smoke Free Property
Pets Not Allowed
No pets allowed-service animals only with proper documentation
Daily: $35
Daily: $47
Parking fees do not include tax, which is additional: In/out privileges for overnight guests only; Day guests per entry.
Accepts: Credit Cards
Babysitting
Concierge desk service
Property has elevators
Vending Machine
Languages spoken by staff:
English, Spanish, Creole
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 407-586-0000
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Service Animals are Welcome
Van Accessible on-site parking
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Guests in mobility-accessible rooms may inquire about lowering the bed height
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
TripAdvisor GreenLeaders Certified
Florida Green Lodging Program Certified
Carbon Footprint: 44.79 kg per room night
Water Footprint: 1000.69 liters per room night
Guest Room Recycling
The check-in time at Gaylord Palms Resort & Convention Center is 4:00 pm and the check-out time is 11:00 am.
The pet policy at Gaylord Palms Resort & Convention Center is:
Pets Not Allowed (No pets allowed-service animals only with proper documentation)
The parking options at Gaylord Palms Resort & Convention Center are:
On-Site Parking
Valet: Daily: $47
Parking fees do not include tax, which is additional: In/out privileges for overnight guests only; Day guests per entry.
The property amenities at Gaylord Palms Resort & Convention Center are:
Restaurant
Fitness Center
Spa
Outdoor Pool
Meeting Space
Activities for Kids
Game Room
Convenience Store
Gift Shop
Dry Cleaning Service
Laundry
Wake up Calls
Daily Housekeeping
Service Request
Guest Room Entertainment
No, free Wi-Fi is not available to guests at Gaylord Palms Resort & Convention Center.